Steven M. Stern, DDS
867 Hopkins Road, Williamsville, New York, United States
About the Steven M. Stern, DDS
Steven M. Stern, DDS is a reputable dental institution located at 867 Hopkins Road in Williamsville, New York. Dr. Stern and his team are dedicated to providing high-quality dental care in a comfortable and welcoming environment. Services offered include routine cleanings, fillings, crowns, and cosmetic procedures. With a focus on patient education and preventive care, Steven M. Stern, DDS is committed to helping patients achieve and maintain optimal oral health. Schedule an appointment today to experience personalized and professional dental care.
Photos of Steven M. Stern, DDS
867 Hopkins Rd, Williamsville, NY 14221, United States
Opening hours of Steven M. Stern, DDS
Monday:
09:00 - 17:00
Tuesday:
Day off
Wednesday:
Day off
Thursday:
08:00 - 13:00
Friday:
08:00 - 13:00
Saturday:
Day off
Sunday:
Day off
Reviews of Steven M. Stern, DDS
"Looking at other recent reviews now makes me wish I did before going. The receptionist is very rude. The other office person was much more understanding and polite. It's hard to find them with Google map. Don't search with WNY Dental. Even when I did get to the right location, it was still hard to find the office. There are no signs at the road. We were late because of this. My daughter was too full of anxiety and stressed out. The receptionist showed very little compassion or understanding. She looked at me as if I was crazy. So the other girl offered us the 10:30 appointment which initially I took. Then I thought my daughter wasn't going to do that so I had them cancel it. I get back to the car and find out that she did want to come back. I called them and said we would come back. That's when the receptionist said no. Wow! They need to fire her! She's terrible!"
"Their website says they treat people like family... they forgot to add "if you dislike them"!!! I decided not to even make an appointment with them because of how AWFUL the secretary answering the phone was. She was down right rude and extremely unhelpful. Just a miserable person. Maybe it's a miserable place to work!!!!"
"The dental work was fine which is why I gave a second star. However, the secretary was terrible. She never informed me of any costs on my first visit (I have dental insurance so this is not unusual for me). On my second visit (it was a 2 step procedure) I was giving the payment authorization form, but was told that my insurance would cover it. An hour later she called and said my insurance wouldn't cover any of it and they needed $1800. I had to call my insurance myself to settle the claim. Them a month later I get a bill for $1000 because they only accepted the insurance payment as partial payment. I was not happy and called to express my frustration with the process. All she kept saying was, "that's how we always do it" or "I'm sorry, I can't heard you." I will never go there again and will NOT recommended then to anyone."
"My daughter has a severe dental phobia but needed a root canal. I brought her in and he never introduced himself. She was very scared and needed a minute to calm down. He kept looking at his watch and then he actually laughed at her. He told me that my daughter will never be able to get braces because of her fears. He was so unprofessional and has no business working with children. He never said goodbye or even once showed any compassion to my daughter. This man has no business practicing on anyone!"
"Dr. Stern is a phenomenal endodontist. He treats every single patient with care and kindness and makes the procedures as easy and as painless as possible. As soon as you walk in, you will feel very comfortable and the staff is extremely nice as well! HIGHLY recommended!!"
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