United Dental Group 144-09 Northern Boulevard, Queens, NY 11354

"They still have appointment issues. I had the same problem two years ago when trying to make an appointment at the Oakland Gardens office. I think it would be better to go to a different dentist."

"I must express that if there were an option for a zero-star rating, this dental office establishment would unequivocally merit it. My experience here has been nothing short of disheartening. Not only have they deceived customers, but they've also caused harm to my dental well-being. This dental office appears to prioritize monetary gain above all else, transforming their practice into a mere gold-digging endeavor. Patient welfare seems to be of no concern to them; rather, their singular focus is on extracting payment from either you or your insurance provider for their exorbitant services. If safeguarding the health of your teeth is a priority, I strongly advise seeking an alternative dental professional. I've been led to question the legitimacy of their licensed dentists, as the individual responsible for processing insurance claims differs from the practitioner I encountered during my visits. The standard of care I received during my basic cleaning was, at best, mediocre. However, matters escalated during an attempted repair procedure, resulting in the extraction of a substantial number of my teeth. The aftermath has left me with no choice but to seek out other dentists to rectify the damage inflicted upon me by this establishment. In light of my experience, I caution anyone in search of dental care to exercise prudence and consider alternatives to this particular office. The focus on profit over patient well-being has profoundly marred my perception of this establishment and its ability to provide competent and ethical dental services."

"I have very low opinions for these professions: dentist, lawyer, car salesman & some health professionals such as primary care doctors. My insurance will end by the end of April 2023, but I have $1600 of FSA to spend. I figure I'll give these professionals some business. I went to United at the end of March for cleaning & some filling or whatever ancillary work needs to be done. I got the fillings & a crown done. Then they "recommended" night guard. Immediately, they wanted me to pay for the thing before approaching the insurance for coverage. On top of this, I had a panorama done because I'm a new client. They found something unusual at my lower left mandible. So, they wrote a referral, which they didn't give me a doctor to call. I asked for it, but they didn't give me the contact. A weekend went by, but I still couldn't find an oral surgeon. Then, on the following Monday, 4/3/23, I have a deep cleaning scheduled. They finally produced a contact. They have the contact preprinted all along. The incompetence should have to put the client through this. So, instead of deep cleaning, I opted for a regular cleaning. The dentist refused to perform. She walked away. These people seem like they don't want to be bothered with chump change. They only wanted to make the big bucks. They are worse than lawyers! The service is so lousy! All they care about is maximizing their money intake. Furthermore, they didn't even tell me when my crown is going to be in. I guess the onus is on me to find out. All they cared about is which item will cost me how much & when they could collect. But they are never willing to tell you when the finished product will be done. There are more, but I'm getting too tired to type & you get the picture clearly."

"The United Dental Flushing office has provided me with exceptional customer service from the moment I made my appointment up through the completion of my treatment. The receptionist were amazing in keeping me up to date on appointments and expenditures. Just a lovely experience."

"I did my deep cleaning there a few days ago. The two lady hygienists are very professional, especially the lady calledJennifer. She is very skillful and caring. I did not feel much pain. I was very happy with her service. The environment is nice and comfortable. The staffs are very nice and professional. They speak Chinese and English except Korean. I did not have trouble to communicate with them at all. I am happy with this dental office."