Duchess nail spa,

202 South Plank Road, Newburgh, NY 12550

"Truly the worst nail salon experience of my entire life. I walked in at 5:15 for an acrylic fill, pink and white. The young man who attempted to do my nails obviously had no idea of what he was doing. Another woman named Tracy came and finished my nails which was kind of her. I received nothing I asked for. Now this woman did try to make the situation right and gave me a $6-$7 doesn’t off services but I was disgusted to see that this morning not even 24 hours later my nails are already lifting. I will never again go here and advice anyone looking for acrylic fills go elsewhere. Horrible."

"I did a walk in they started with my manicure then she paused me for an appointment. Colors selection was not easy since they didn’t have everything they displayed my nails were uneven I kept telling her but she was too busy gossiping with her coworker. The pedicure was same experience the nail was filed wrong and the message part was so weak I didn’t feel anything. I would not go back specially after the charged me extra for shaping"

"I was not happy with this place. My friend and I had an appointment and they made me wait over 20 mins before my service while my friend got hers as soon as we sat down. The worker who was supposed to give me a pedicure worked another customer, who came in after I did, without saying anything to me. Then another worker worked on that customer’s friend before someone finally worked on my nails. No apologies from anybody. Just thankful that my nails came out nice."

"A coworker recommended this place to me so I decided to try it out. Prices were reasonable except for a nail design. I had wanted them to copy a picture from online- shows 4 total nails with hearts drawn on them, the rest are French- I was charged $20!!! The gel nail polish does not last- I got my nails done on a Thursday and had to go back the next day because one had chipped. This is what my nails currently look like less than a week later. Gel nails should not chip less than a week old. I will not be returning."

"Well I wish I never went. I needed a full set for the holidays. My first time ever going here and needless to say I won’t be back, staff was friendly but the nail work is atrocious. I don’t think I’ve had my nails done this bad since I was 16. They are all different shapes and sizes. They are bumpy and the gel polish is peeling as well as their being crumbs poking out of the polish. They are just so ugly I can’t wait to try a new place and hopefully get a better result."