(585)Dentist: Eastside, Dr. Emilie Drumm 1600 Moseley Road, Victor, NY 14564

"If I could give zero stars, I would. After multiple phone calls to the office and being on hold for far too long (over 20 minutes) - we were told that the appointment that my son had for TODAY with Dr. Klein was canceled, because the new dentist didn't accept the insurance. I did not receive anything in the mail, or a phone call, stating any of this. This is a terrible way to run a business. I'm glad you don't accept the insurance, because after all of this, I don't want to be a patient of 585 Dentist."

"Went for a cleaning appointment today, have been coming here for over 30 years. Dr. Drumm has now taken over the practice. The level of service and expertise in this office is outstanding. Joe is my Hygienist and she is excellent, very thorough and explains everything in terms you can understand. This office has always been, and remains, one of the top rate dentistry practices in this area thanks to Dr. Drumm and her staff."

"Trips to the dentist are never high on my "fun list" but the Herbison Family Dentistry is the most professional practice that I've ever been to. From the receptionist, to the hygienist to Dr. Drum, everyone is very pleasant and efficient. I am always very confident that the work they do is of the highest quality."

"I have been taking my family to Herbison Family Dentistry since 1992, and we have always received wonderful care. The staff are professional, and Dr. Herbison continually educates himself on the latest in dental care so he can provide well for his patients."

"I recently became a patient at Family Dentistry, and I have to say that I am more than impressed. The staff are accommodating, friendly, and the office is tech-savvy. I am made to feel comfortable, which is rare in a dentist's office. I am grateful to have found this family practice!"