Capello Salon Downtown
220 Franklin Street, Buffalo, New York, United States
About the Capello Salon Downtown
Capello Salon Downtown is a premier beauty salon located in the heart of Buffalo, New York. Our skilled stylists specialize in hair care services, helping clients achieve their desired look and feel their best. From trendy cuts and vibrant colors to luxurious treatments and styling, our team is dedicated to providing top-notch service in a welcoming and relaxing environment. Visit us at 220 Franklin Street to experience the ultimate pampering experience and leave feeling rejuvenated and confident.
Photos of Capello Salon Downtown
220 Franklin St, Buffalo, NY 14202, United States
Opening hours of Capello Salon Downtown
Monday:
10:00 - 02:00
Tuesday:
10:00 - 02:00
Wednesday:
10:00 - 02:00
Thursday:
10:00 - 02:00
Friday:
10:00 - 02:00
Saturday:
10:00 - 02:00
Sunday:
10:00 - 02:00
Reviews of Capello Salon Downtown
"Great people to talk to, but for a nail reservation I made a few days before the appt, we had to wait 15 mins (texted my work to let them know) and then be rushed out because of another client coming in and them not knowing the other clients' booking time. I told the receptionist on the phone/while booking about the spring floral design I like, she reassured me and told me to show the nail artist, and when I showed them-- they only do solid color (or stars for 4th of July) but when I asked for various difficulties (4 pictures, from difficult to easy level), now it was suddenly no nail art whatsoever. For how long they spent on my nail beds (95% of the time working on cuticles, 5% for the "French manicure"), it's just not worth $40 for a solid gel.. plus tip. There's a weird black smudge now too that won't come off"
"Ask for Shannon!!! The pink and white nail photo was from previous time & photo was taken just 4 days after!! Total disappointment as my nails did not look good on my birthday at the place was closed the two days before. Went in today and Shannon did a great job and they feel better- not too thick or stuck to my skin."
"Let me start by saying that the staff was very friendly. I don't normally write reviews good or bad but sadly this was probably the worst hair cut I've had in my 37 yrs. All I wanted was a one length all around bob right below my chin. It was SO uneven, I don't even know how someone would allow me to walk out like that. The girl was so nice so I feel bad but I basically left with a mullet which I had even told her that it was uneven and the back had to be cut more. I thought she did, although I wasn't even shown the back of it before leaving. There were chunks of hair longer than the other in multiple spots that weren't even cut. They didn't even put hair product in my hair before drying which I found odd as well. The other thing is that they don't allow you to tip on your card which should be told over the phone when making the appt as most people don't carry cash on them these days and usually can on a card. They have an atm there which charges you a fee AND they seem to disappear when you need to ask for change cause I don't want to tip 20 on a bad haircut but still do as a service performed and the stylist was friendly. No I did not contact them to have this fixed because I don't want them touching my hair again. Maybe she had an off day, I don't know. I'm sure there are good stylists there just not this time for me. I ended up having my boyfriend fix it are did a better job and he doesn't even do hair."
"My experience at Capello Downtown was absolutely perfect. Everyone was kind and welcoming; Shannon and Lisa were absolutely outstanding. I am looking forward to my next appointment- my hair and nails STILL look great, and it has been almost a month! You are a VERY talented and refreshing group of professionals that I would refer to anyone. See you all soon!"
"This is a fantastic salon in downtown Buffalo. The service was friendly and professional from start to finish. I am completely happy with my cut and color provided by Steven Sebastian!! He was able to listen to my ideas, make suggestions, and execute the plan flawlessly! While there I watched every client walk our with gorgeous hair from each of the stylists. I genuinely didn't see one unhappy customer male or female. This salon lived up to the other positive reviews and exceeded my expectations. Thank you Capello. I look forward to coming back the next time I'm in town."
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