Hope Services 2900 Kidd Road, Raleigh, NC 27610

"Helped us and our daughter tremendously. Not pun intended, but we were getting hopeless before we found this place."

"This is the most unprofessional company I ever dealt with. How they conduct their business is the most ridiculous thing I have seen. The staff has no quality appropriate in their profession, at all. Fortunately, we did not continue with this company. I don't recommend this company to anyone."

"Hope services in a very short time allowed other clients to abuse and mistreat my son who was there to get help after being in another place out of town for a period of time gaining great help. He was here for a very short time and got nothing but abuse. They did not support him at all and in a very short time he went the wrong direction,as the other clients were allowed to mistreat him, verbally and physically. Apparently staff is not paying attention or not even around to control their clients! I find this the opposite of what they claim to be doing for their clients and for sure a sad waste of time. It has caused us to restart our whole treatment plan and they failed everything were supposed to do including a simple task of proper medication management of a single pill at a set time in the afternoon. How hard is that! Poor treatment of clients is uncalled for and totally improper care! They need to be shut down and revamped or closed as are failing any mission, they claim to be doing for young people with mental health issues!"

"As a recent transfer from Turning Point Family Care (that was closed), I can honestly say I'm not impressed with Hope Services so far. As an adult receiving care here, I called today to see what employment assistance services this agency could refer me to or recommend. I spoke to Trish Wisse, who was not helpful at all. all she kept repeating was that they are a mental health facility for children and saying "we don't do that here." I tried to explain to her how I previously was a full-time caregiver to both of my parents for 18 years and was hoping she had some good ideas or recommendations or more information who she could refer me to for employment help since this is been my first opportunity to return to the workplace after my mom was placed on hospice. Guess not."

"This facility is a daycare for children with mentally impaired and behavioral (anger/acting out?) issues, DO NOT allow your child to attend if they have substance abuse problems, is of no help. They do not treat this type of issue, although they claim they do. My child told me they never discussed his type of problem, and sat in a room with 2 mentally SLOW kids and a girl that wanted to date the wrong type of people. I pulled my child out so I could get him the proper treatment he needs, and to my surprise was contacted by child endangerment with children's services, and had to answer to many false allegations made by a counselor named Brooke White. This woman was trying to get him placed in a residential facility, which was not recommended by anyone at this time, only outpatient for now. SO FYI PARENTS, DO YOUR RESEARCH BEFORE YOU SIGN ANYTHING WITH THIS "HOPE SERVICES" or things could look to be very UNHOPEFUL in the future. This place is a joke. and so is Brooke, stick to what you possibly know, and do not advertise so someones insurance card can be charged."