Groomingdales

"Worst groomer I have been to in 60 years! Spent soooo much time explaining how I wanted my doodle to look. I understand that he was very matted in places and that the body would be trimmed very short. No problem with the body hair removal. I was perfectly clear to leave the face and ears alone...just cut out the mats themselves, even if it looked choppy. They completely cut the whiskers and chin hairs off! I didn't even recognize my own dog. Every dog that goes there seems to come out looking like a poodle, no matter what the client wants. Check out their Facebook photos. It would seem that the trimmers only showed up on the days they taught Poodle cuts, and skipped the rest. Yes, it will grow back, but for 135.00 for a grooming, I would expect that the client be listened to. Run, don't walk away from this horrible place!!!!!! Now, to respond to Groomingdale's response: 1. I spent 20 minutes with Devin explaining that I knew the coat was matted (due to my 2 knee surgeries in three months). I told him to cut it short but "not like a sheep". They did it just like a sheep, maybe an eighth of an inch long...all pink skin showing. The hair was not that matted, and could have been left a little longer....it was just easier for you to do a quick shave. 2. I told him that the face should be left as intact as possible and that I didn't care about the look, just cut out what mats needed to be cut and leave the rest. I told him I didn't care about the holes, just the Doodle look. As for "humanity over vanity" I was the one who told you to just cut the mats out, and not try to brush them. I told you that holes or gaps were fine with me. 3. I informed you that my dog was a drama queen and that I had sedated him with instructions by my vet. I don't think he has "fits". After the horrible grooming session with you, he will be even harder to groom in the future. Thanks a bunch. 4. I gave you my phone number and told you to call me if you needed me or if there would be any changes. You decided you knew best and ignored my wishes. My dog looked absolutely horrible . ....not to mention the razor burns from cutting him so close to the skin. Instead of just accepting that you did not listen to the customer, and did what you wanted instead, you are trying to place the blame on the customer and the dog. One quick call if you had any problem could have prevented this problem, but you couldn't find the time or didn't want to make the call. You had a tough dog to groom and could not rise to the task. Just accept the fact that you failed the dog and the customer and quit making excuses."

"We love Groomingdales. They are so sensitive to the animals. Their groomers are top shelf and it’s easy to tell that they love their jobs. If I had 10 thumbs it would be 10 thumbs up!"

"I’m delighted to share my glowing testimonial for Vika and everyone at Groomingdales! They truly work wonders for our furry companions. The expertise and care they provide are exceptional. Every time I bring my beloved pet for grooming, Vike goes above and beyond to make them look and feel their best. They handle my pet with kindness and patience, ensuring an stress-free experience. From a fresh, stylish haircut to meticulous nail trimming and even soothing baths, their attention to detail is remarkable. My pet always comes back looking and smelling fantastic, with a newfound bounce in their step. I am immensely grateful to Vika and Groomingdales for their invaluable service and for making my pet’s grooming experience a positive one. I highly recommend their services to all pet owners!"

"I’m so pleased with how Groomingdales grooms my Australian Labradoodle! He’s a puppy and really enjoys going to the groomer. They take the time needed to do it right. I highly recommend their services!!"