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Alpha Psychiatric Associates
401 Keisler Drive, Cary, North Carolina, United States
About the Alpha Psychiatric Associates
Alpha Psychiatric Associates is a trusted institution located at 401 Keisler Drive in Cary, North Carolina. As a leading psychiatric practice, we offer comprehensive mental health services to our patients. Our team of experienced doctors and healthcare professionals provide personalized care and treatment plans to help individuals navigate their mental health challenges. Whether you are seeking therapy, medication management, or other psychiatric services, our hospital is dedicated to supporting your well-being. Visit Alpha Psychiatric Associates for compassionate and effective mental health care.
Photos of Alpha Psychiatric Associates
401 Keisler Dr #100, Cary, NC 27518, United States
Opening hours of Alpha Psychiatric Associates
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Alpha Psychiatric Associates
"I haven't necessarily had a bad experience with anybody (except for the front desk :) ), but I just feel like the nurse practitioner is a robot and doesn't really seem to care to help me. I wouldn't necessarily refer anybody for this office. And just to reiterate, the front desk personnel is so unpleasant, she alone makes me not want to come back. Work on being nicer, please!"
"I am not one to write poor reviews on businesses, especially local businesses, but this business warrants the poor review. I will preface this by saying that Dr. Wright was great. She listened to me, was very empathetic, and very knowledgeable. With that being said, my experience with the front office has been terrible. In my initial appointment, Dr. Wright was having technical difficulties and was unable to take my second assessment. She asked if I could come in another day and try again. Was it an inconvenience? Sure, but I was understanding of the situation and willing to come in another day. I come in for my second assessment, and again, there were technical difficulties. Dr. Wright explained that she didn’t necessarily need the second exam, and that she could make a diagnosis with the first exam. She gave me the opportunity to read through her notes, and I left. I was in the office for maybe, 10 minutes at the most. Two weeks later, I received a bill in the mail for two appointments, not one. I called the front office and spoke with someone at the front desk. When I called, I was just calling to ask why I was being billed for two appointments, since the ONLY reason I came in for a second was due to technical difficulties and even during my second visit, I still wasn’t able take my exam due to technical difficulties. The woman on the other end of the phone was extremely condescending, dismissive, and as unprofessional as it gets. I by no means think that people should get preferential treatment, but you would think that working in an office with people who were struggling with their mental health, you would be slightly more empathetic and willing to help. If it weren’t for the blatant disrespect and attitude from the office manager, I would continue to come back to this practice. I genuinely enjoyed my time with Dr. Wright, but every interaction I have had with the lady at the front desk has been nothing short of awful."
"The worst practice I have ever visited. Like many of the other reviews, I too had terrible experience with their front staff including Teri who really should not be working in any type of customer service role at all. My main issue is that I had to constantly call them to ask for them to refill my regular medications. Finally, they just completely forgot to call them in. I would not recommend visiting this practice."
"Today was my second visit to Alpha at the Cary office and let me just say the young lady Tracy at the front desk was a peach. You have to understand, people like me and you, I mean c’mon we’re all seeking therapy. It’s all about who sits at the front desk So far, Alpha made an appointment error last week not from the Cary office, but Tracy at the front fixed it. What a feeling of relief, I didn’t think they were gonna take me but Tracy told me to hold on and see what she can do and like I said she saved my session. Waking in there today I was feeling not so good but when I heard Tracy’s voice I got a good feeling and I knew I was going to have a good session, in which I did. There are people who sit behind a front desk at a psychiatric office with no personality and not so friendly but Tracy has a great personality and a voice that sounds like an Angel. I’m in right place. Thank you Alpha."
"Today was my first experience with Alpha Psychiatric Associates (in Cary), and I must say that overall, I was extremely pleased with the session. Upon entry, I was greeted very warmly by the office manager, Tracy. She was calm and professional with a sweet & jovial spirit. My session with Dr. Wright was very fitting for me - she listened attentively, gave beneficial feedback and in her own way, gave me a feeling of empowerment - I actually enjoyed it."
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