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Cognitive Psychiatry of Chapel Hill
1440 Environ Way, Chapel Hill, North Carolina, United States
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About the Cognitive Psychiatry of Chapel Hill
Cognitive Psychiatry of Chapel Hill is a cutting-edge mental health institution located at 1440 Environ Way, Chapel Hill, North Carolina, United States. Our board-certified psychiatrists and clinicians offer a wide range of services including medication management, psychotherapy, ADHD testing and coaching, life coaching, and educational resources. We prioritize privacy and never share your information without permission. Whether you prefer in-person or telehealth appointments, we are dedicated to providing modern and effective mental health treatment and overall wellness. During the COVID-19 pandemic, we are offering mental health services to healthcare workers. Contact us at (919) 636-5240 or office@cognitive-psychiatry.com to schedule an appointment or for more information.
Photos of Cognitive Psychiatry of Chapel Hill
1440 Environ Way 4th floor, Chapel Hill, NC 27517, United States
Opening hours of Cognitive Psychiatry of Chapel Hill
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cognitive Psychiatry of Chapel Hill
"I had a wonderful experience with Jordan. The office space is very nice and calming as well as the office building. I was a little confused when I arrived but you just enter the building by the Walgreens. I finally feel like I have found a great fit for me after searching for a while. I am a stay at home mom and was able to bring my child to my appointment and they also offer virtual. I do already have medications I like for myself and she took that into consideration with the option of trying new things as well but I didn’t feel pressured. Excited to continue going here."
"Billing - This organization charged my insurance approximately $400 more, using the name of an unknown therapist. The therapist we used regularly was not cited, nor was his regular rate charged, but rather this unknown practitioner with a fee above $500. I contacted my insurance which got the erroneous, exorbitant charge dropped, and is now investigating. This office never contacted me re: their questionable error - I guess that's how they conduct business. I believe my next step will be to contact the state's insurance fraud agency, just to be sure there's a full follow-up to this possibly suspicious activity on the part of Cognitive Psychiatry."
"My provider has been wonderful, but billing has been a mess. I have been told that my card would be billed at the end of the appointment to cover my co-pay, but I keep receiving bills in the mail despite me having record of the signed CC authorization form. When I try to call the payment line, I get sent to voicemail and never get a call back. I sent an email to inquire, and again, no reply. I don't have access to the patient portal to pay online. I had a telehealth appointment scheduled for this morning and never received a link to join (this has not been a problem in the past) nor did I receive a notification of my appointment being cancelled. Despite liking my provider, I won't be continuing services here due to the office's lack of communication."
"Went to this practice between February and May this year. The provider I saw was great-but she relocated so am no longer seeing her. Billing has been different story. I was billed 4 different ways, twice to a provider I didn't see. Was told my provider was in-network and billed out-of-network. All my inquiries I was told I would need to talk to 'Melissa' from billing. I called the billing line daily for two weeks, sat on long holds or left voicemails without speaking to anyone. After finally leaving a more stern voicemail outlining how dissatisfied I was with the service a colleague of Melissa-who was not actually in the billing department-returned my call and answered my simple questions. Now I'm finding out that claims submitted-4/5 months after receiving services-were not accurate. Bills I receive in the mail do not match what I see on my insurance providers website. Currently on hold for 50 minutes to yet again discuss billing and sort all this out maybe I'll finally get to talk to this ethereal 'Melissa' character...For a practice that provides mental health services you'd think this process would be more friction-less."
"EDIT: Becca no longer works here, I still go here for Jennie Byrne, however. I still think this place is awesome. I love that they print on both sides of the paper. The office is very very friendly. I love my therapist, Becca Powell, so much that I drive 2 hours each direction from Virginia for her appointments. She always makes me feel welcome and won't fight with me on certain things, I have a very argumentative attitude sometimes and she recognizes it. She tells me if I don't want to get anything from therapy then there's no point to do it. I felt glad I wasn't being pressured, like at other establishments. So after being told that, I started liking it and calming down. I think I've seen her 6 times now, I LOVE it. I think talking with her has helped more than any other thing."
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