H&R Block

"Very efficient and knowledgeable. My TP was Fonny Lo"

"My experience with H&R Block was great! I had the chance to work with Brian Pennington and could not be more grateful. Brian supported me over the course of 2 weeks, answered all my questions and went above and beyond to provide stellar service and tax advisory. My interactions with Brian reminded why we should all be doing good deeds and be nice to every person that crosses our path. If you are looking for a very capable professional that is a great listener and will go the extra mile to ensure that they deliver very high quality work, then you are looking for Brian!"

"Horrible experience. I have been doing my taxes with H&R Block for so many years in NJ and all the people in the Hackensack Office were great but unfortunately Fonny Lo who is the person who did my taxes at this Cary Office was very rude, unprofessional and made me feel so uncomfortable. She didnt want to answer my questions, She will laugh on my face when I was asking something . She didn't want to understand that I was used to NJ taxes and this whole NC was new to me. I had to confront her 2 times because of her behavior and I even had to tell her that I respect her age but That I wont allow anybody to treat me like she was doing it. Also, I have a small business and when I asked her questions for deductions she will yelled and didn't want to answer or help me to obtain a good refund. I will never go back to this place. Horrible experiencia con Fonny Lo no me trato bien y parecia que no me queria ayudar en nada. Cada vez que yo le hacia una pregunta se burlaba y solo gritaba. No queria entender que era mi primera vez haciendo taxes en NC que los habia hecho siempre en NJ y como yo estoy acostumbrada a las leyes de alla le preguntaba y respondia super mal NI SIQUIERA quizo ayudarme a obtener un buen refund porque solo me daba peros y no queria ayudarme. No regresare mas a este lugar"

"Yee Ping was incredibly helpful. Our tax prep was a little more complicated than previous years, and we were remote for the preparation. Nonetheless she worked through it quickly, and kept in contact with us to make sure all of the info was accurate and accounted for. She was very professional and responsive."

"My wife and I sat down with Fonny Lo and in less than five minutes it was evident that she was extremely proficient in her expertise with tax preparation. As she looked at the documents we had brought she asked us questions about our filing status that no one had ever questioned before. Her knowledge was exceptional. She also provided us invaluable information to help us reduce our tax burden for the present year. Great experience!"