Wiggle and Walks Pet Care
About the Business
Wiggle and Walks Pet Care is a premier pet grooming and dog day care facility located at 2230 State Highway 49 in Harrisburg, North Carolina. We proudly serve the areas of Harrisburg, Concord, and Charlotte.
At Wiggle and Walks, we understand that every pet is unique, which is why we customize each grooming session to meet your pet's specific needs. We use only the highest quality products and equipment to ensure your furry friend receives the best care possible.
Currently, we are accepting small and medium-sized dogs, with plans to open a big Dog Play room in the near future. Our services include daily care for your pets while you're at work or away, as well as customized pet grooming packages tailored to your pet's individual needs.
Our luxury pet grooming services include premium, all-natural products that will leave your pet smelling great. From baths and conditioners to brush outs, ear cleaning, and nail trims, we offer a variety of grooming options for dogs and cats of all sizes.
If your pet needs a quick touch-up in between grooms, we also offer mini grooming packages that include face, feet, and sanitary trims. Additionally, we provide gift cards for those looking to treat their friends and family to a spa day for their furry companions.
At Wiggle and Walks, we understand that grooming can be stressful for some pets. If you have any questions or concerns about our services, please don't hesitate to reach out to us. We are here to make your pet's spa day easy and enjoyable.
Visit us at 2230 North Carolina Highway 49 in Harrisburg, North Carolina, or learn more about our open positions by following the instructions on our website. Join us in creating a future filled with wiggles and happy pets!
Photos
Location & Phone number
2230 State Hwy 49, Harrisburg, NC 28075, United States
Hours open
Monday:
Closed
Tuesday:
8:30 AM - 3:30 PM
Wednesday:
8:30 AM - 3:30 PM
Thursday:
8:30 AM - 3:30 PM
Friday:
8:30 AM - 3:30 PM
Saturday:
10:00 AM - 3:30 PM
Sunday:
Closed
Reviews
"Today was our first visit and it went well! Christine is very experienced and explains things well. Bella can’t wait to come back! Thanks again!"
"Unfortunately, I had to come back and change my rating to 1-star. I really didn't want to do this. The first groom went great! We were so happy with how our dog was groomed, communication was good, and overall, it was a great experience. However, our second experience with Wiggles and Walks was pretty bad. I scheduled our appointment online using their online booking system. I received a confirmation email that it had been accepted. And then a few days before, I received an email and a text to confirm the date and time, except that the time had been changed. I called them up, and they acted like I had made the change when I had no ability to do that. I accepted the new time and went along with it. When my husband arrived, they told him it would be 2-3 hours. Unfortunately, it was over 5 hours before he was ready. And worse, they didn't even let us know. I called them to find out what was going on, and they told me they were just busy. When I asked how my dog was doing, he was described as "quiet, sitting in the corner," the complete opposite of my dog's demeanor. Because of the additional 2-3 hours, my dog had been sitting around for hours, hungry (because he hadn't gotten home to eat), and without his seizure medication. When I gave them my phone number to call me as soon as he was ready, they mis-wrote it and repeated it to me wrong multiple times. By then, I was convinced they weren't going to call me. Finally, though, we did get the call. My husband went to pick him up, and the haircut was bad. You could tell the job was really rushed, random long hairs in his beard, his nose bridge hairs were really long, and his eyebrows probably hadn't been trimmed. But oh well. Because the first cut had gone so well, I chalked up the second one to being a fluke. After all, it was a few days before Labor Day, and they said they had been unusually busy. So my dog went in for his third groom with them. Because I had meetings and appointments throughout the day, my husband gave them his phone number and asked them to please contact him when our dog was ready, not me as I wouldn't be able to pick him up. Of course, though, they texted me. It wasn't until almost a half hour after I received their text that I was able to reach out to my husband and tell him to pick him up. Then, Wiggles and Walks calls me, telling me he's ready to be picked up. I asked the lady on the phone if she could please call my husband's number in the future because I couldn't pick him up, and that I didn't want our dog sitting around waiting for a while. Rather than apologize or acknowledge this mistake, or at the very least provide an explanation, she just goes completely silent on me. I start saying, "OK? Hello?" And she eventually goes, "Just pick him up," and ends the call. When my husband goes to pick our dog up, the same woman cuts him off, doesn't apologize when he asks what happened with calling us, and merely just says "your number wasn't updated in the system, but it is now, goodbye." I work for a small business, and I work with small businesses. The customer service is TERRIBLE. Multiple mistakes on their end, no accountability or responsibility. I don't see them as reliable. And it makes me sad, because I think what they do is good. But I can't count on them to give my dog good haircuts (even when shown photos and given explanations) or just treat me with respect. If you want to go to a professional groomer, Wiggle and Walks Pet Care isn't it. Try elsewhere."
"My cavapoo had such a great experience here & they did a phenomenal job on the grooming! Teddy usually dreads the groomers and shakes and cries. He LOVED it here. They don’t crate the dogs - there’s a big open space with toys and water. He had such a good day, made some new friends & looks and smells great! :)"
"This was our 1st time and I love this place. This is the 1st groomer I've been they do not crate dogs. The dogs can roam freely and my 2 babies had a great time with other dogs. Also , another plus for me they had both puppies done with in 3 hours , other places I have been would take 6-8 hrs . THANK YOU for a grooming Kairi and Layla."
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