Tropical Grille

"This place used to be really good but lately it hasn't been great with service. I mostly use the drive thru, one night a couple of weeks ago I received the wrong order but didn't know until I got home. And every time I order a Caesar salad with chicken it comes with Caesar dressing and a crouton packet. I typically don't receive either of those and need to ask for it after checking the bag, despite even asking for it when I order. Normally their salads go in the regular to go box but tonight it was put in a smaller bowl container. So I'm getting half the salad which is just lettuce, chicken, and cheese for $9."

"This location really is a hit or miss. I use to love the food but it has really gone downhill lately. Sometimes I go and the food is good and hot and other times it is horrible I can’t even finish it. Tonight I went and the chicken was so hard you can’t even chew it which is weird because I was told there was a 10 minute wait for “fresh” chicken. The guacamole smells sour. I won’t be back to this location."

"I have waited several visits.. months.. to write this - The take out/drive through TG is poorly inconsistent compared to dine in. Why? The portions are getting smaller, the pita slice stale, and the sauce is inadequate for the meal. I understand two sauces per meal but you can’t justify when the cup (again getting smaller) is barely half full. It’s not enough. We never have this experience dining in. When you dine in, the portions are fair with equal parts rice and protein, and you can literally cover your bowl with sauce if you please. And yes I understand maybe we should always dine in but time doesn’t always allow for that! Disappointed because we always opt for TG, a healthier alternative to fried food restaurants in the area. Debating our return."

"Tropical Grill at Easley is horrible. They give you the food full of mayo and grease. I could not eat the food they gave me. I have eating Cuban food all my life. This is not what Cuban food is. See photos and don’t waste your money at this location. Their morning staff is the worst ever. I went for lunch and never again. Go to Greenville downtown for good Cuban food."

"1. Need to update menu pricing online to match in restaurant, AND post prices for all menu items in restaurant. 2. Match menu descriptions between online and restaurant - online says “ fresh seasoned” vegetables $1.99/side, not priced on board in restaurant, got the $4.99/side price only when asked why bill was so high - and vegetables were not fresh nor seasoned. Good service, fast food atmosphere."