Chick-fil-A
11068 Parkside Drive, Knoxville, Tennessee, United States
About the Chick-fil-A
Chick-fil-A is a popular fast food restaurant located at 11068 Parkside Drive in Knoxville, Tennessee. Known for their delicious chicken sandwiches and waffle fries, Chick-fil-A offers a variety of menu options for breakfast, lunch, and dinner. The restaurant prides itself on providing high-quality food and exceptional customer service in a clean and welcoming environment. Whether you're looking for a quick bite to eat or a family-friendly dining experience, Chick-fil-A is the perfect choice for delicious, satisfying meals.
Photos of Chick-fil-A
11068 Parkside Dr, Knoxville, TN 37934, United States
Opening hours of Chick-fil-A
Monday:
06:30 - 22:00
Tuesday:
06:30 - 22:00
Wednesday:
06:30 - 22:00
Thursday:
06:30 - 22:00
Friday:
06:30 - 22:00
Saturday:
06:30 - 22:00
Sunday:
Day off
Reviews of Chick-fil-A
"Overall the staff was nice. It was a Friday night after a basketball game, and there were a lot of cheerleaders and players so the lobby and drive thru was packed. Food was fresh!"
"Usually Chick-fil-A doesn't miss a beat but had 2 messups in one day. Went through the drive through and didn't check my order after receiving it. Drove all the way home and realized we were missing the dressing for the salad and an order of large fries. I called back to the restaurant and they said if I came back they'd give me the missing items and a free shake or ice cream. Ok, and inconvenience but they were trying to fix it. So go back and have to explain the situation to 3 different people and finally get the items. Now, here's where I'm stupid.....I never thought they would mess up trying to fix it and so I didn't check the order again. Instead of dressing they had given me a ranch sauce, and instead of a large fry it was a medium. I know they have a million of customers come through a day, and I understand mistakes happen, but I'm disappointed because I felt like they didn't really care about making up for the mistake and my having to drive back to the restaurant."
"My fiancé and I stopped in at Chick-fil-A at Turkey Creek this evening while finishing Christmas shopping. The first order came out wrong but was quickly fixed. The staff was very pleasant and super friendly. One employee in particular was a red headed woman named Chelsea that was super nice! She stopped by the table multiple times even tho we were only in there for twenty minutes. She never failed to ask if there was anything she could do for us and even asked if she could take our trash when we were done. She absolutely insisted on it so we didn’t have to do it ourselves. Then after all that, she began vacuuming the floors before we left. Everyone stop by and say hey to Chelsea! She is amazing!!!!"
"Was up there visiting family. We decided to eat there since everyone loves chick Fil a....very disappointed.First night we ate there, food took forever and was fries were disgustingly cold. But we just chalked it up to them being somewhat busy. Not the busiest Ive ever seen a chick Fil a but a steady flow. Next night we thought wed grab a few milkshakes before heading back home. Absolute worst service I have ever had at a chick Fil a. Took over 25 minutes for us to get our milkshakes. Then they have zero whip cream or cherry on top and when I asked if they could add it they said it would be another 10-15 until they could get to it. The milkshake didn't even fill the whole cup. Maybe 2/3 or a little less than that. The guy just walked off. And to top it off they were not even that busy. I don't know what's wrong in general with employees but the ONE reason we ALWAYS eat at chick Fil a is because you USED to get EXCELLENT customer service....not anymore. Won't be back."
"They offer nice food but I think they can work on their service. For instance this time we went for curbside pickup and ordered roughly 10 mins ago. And then they tell us that they would start preparing the order after we reach there. It was not my first curbside pickup from a fast food chain. On the same day, I had also ordered from Culver's for curbside pickup, and the order was ready by the time we reached the store. Another thing, I don't know what was the case but for some reason honey pepper pimento was no longer available in the online menu. Have they removed it?"
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