Genesee Valley Agency
About the Business
Genesee Valley Agency is a locally-owned, family-oriented insurance agency located at 258 North Street, Caledonia, New York. We pride ourselves in providing a VIP insurance experience, offering quality, value-driven solutions, and prioritizing customer service. As an independent agency, we represent over 30 insurance companies, giving you a wide variety of choices. Our team of friendly professionals is dedicated to helping you find the best insurance solutions for your unique needs.
We offer a variety of personal and business insurance options to protect what matters most to you. From homeowners insurance with replacement cost coverage to personal property and additional living expense coverage, we ensure that you are fully protected in case of unexpected events. Our liability coverage includes medical expenses, personal injury, and property damage, ensuring that you are covered in case of accidents on your property.
Whether you have valuable possessions, a trampoline in your backyard, or a secondary home, we provide tailored insurance solutions to meet your specific needs. Our goal is to make your insurance experience as easy and straightforward as possible, so you can have peace of mind knowing that you are fully protected. Contact your local Genesee Valley Agency office today and let us help you protect your future self.
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Location & Phone number
258 North St, Caledonia, NY 14423, United States
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"We switched our home and auto insurance and now we are saving hundreds! Working with Genesee Valley Agency was easy and painless. Truly fantastic customer service! We couldn’t be happier and we HIGHLY recommend them!"
"I switched to using Genesee Valley Agency and immediately saved money. Jamie is great to work with - he's quick and has all angles covered. All in all, I'm very happy with my decision."
"If I had the option of giving this company 0 stars, I would. The staff in the office provide absolutely atrocious customer service. Despite being an agency you essentially do all of the legwork yourself. If you have questions or look for articulate answers you get rude, snotty responses from the staff (my wife and I have dealt with several different representatives in the office). The first issue that we had came from Kim, who has sinced moved into a quality training roll and the results show when you speak to the other employees. Save yourself the headaches and hassle of dealing with such a rude and unprofessional staff as if they are asked or required to do any work beyond basic quotes they become extremely unhappy and unpleasant and you can easily get these same rates by just getting your own quotes from the same providers."
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