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John Dermody: Allstate Insurance
3654 The Park, Cortland, New York 13045
About the John Dermody: Allstate Insurance
John Dermody: Allstate Insurance is a reputable insurance agency located at 3654 The Park in Cortland, New York, United States. With a focus on providing personalized insurance solutions to meet the unique needs of each client, John Dermody and his team are dedicated to helping individuals and families protect what matters most. Whether you're in need of auto, home, life, or business insurance, you can trust Allstate Insurance to provide reliable coverage and exceptional customer service. Contact John Dermody: Allstate Insurance today to discuss your insurance needs and receive a customized quote.
Photos of John Dermody: Allstate Insurance
3654 The Pk, Cortland, NY 13045, United States
Opening hours of John Dermody: Allstate Insurance
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of John Dermody: Allstate Insurance
"Woman was incredibly rude every time I had to call in during my three years of coverage with this place. Otherwise great experience and coverage. Had to find insurance somewhere else though because I was never informed by email that my payment hadn't gone through and that my policy was in danger of cancelling, which I had always gotten email warnings for in the past if it was an issue. Not sure why I didn't get one this time. When I called (notice, I wasn't angry or yelling or anything when I called. I was calm) the woman on the phone interrupted me and said, very defensively and snottily "Well, I left a voicemail so I don't know what points you're about to make." And had an attitude with me. I was just calling to clear up a couple of things, not to tear her a new one or anything. Get a new customer service woman, she's not doing you any favors."
"Your agency is great! Always friendly and helpful with any questions or changes we need made to our policies. We can always count on quick responses and actions. Your staff are very knowledgeable. Anything we need is just a quick phone call away, which is much appreciated!"
"Absolutely unprofessional experience woman I spoke with was extremely rude and couldn’t do her job, would love for someone to reach out to me with her name because she wouldn’t even let me speak to management. Called from a dealership and she had no idea how to do anything I asked of her and proceeded to tell me I was not authorized to speak to her manager. I suggest a bit more training for your employees as they are extremely rude and unprofessional not to mention the first woman I spoke to couldn’t handle the task and put me on hold again after being on hold for 25 minutes. After asking to speak to management with the second woman I was hung up on, pathetic customer service. Do better Allstate! (This was through the corporate line)"
"Relocated from Denver, Co. This Allstate agency responded carefully to our insurance needs. Registering a vehicle in NY State is complicated. The Dermody Agency showed that they actually wanted our business. The rates are fair and the customer service is exceptional."
"John is great to deal with and saved us a ton. He is always there when you need him. Highly recommend this agency!"
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