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Karaz Shoes
120 Genesee Street, New Hartford, New York, United States
About the Karaz Shoes
Karaz Shoes is a premier shoe store located at 120 Genesee Street in New Hartford, New York. We offer a wide selection of trendy and comfortable footwear for men, women, and children. Our store is known for its high-quality shoes at affordable prices, making it a favorite destination for shoe lovers in the area. Whether you're looking for casual sneakers, stylish boots, or elegant heels, Karaz Shoes has something for everyone. Visit us today to find the perfect pair of shoes to complete your outfit!
Photos of Karaz Shoes
120 Genesee St, New Hartford, NY 13413, United States
Opening hours of Karaz Shoes
Monday:
Day off
Tuesday:
11:00 - 17:30
Wednesday:
11:00 - 17:30
Thursday:
11:00 - 17:30
Friday:
11:00 - 17:30
Saturday:
11:00 - 16:00
Sunday:
Day off
Reviews of Karaz Shoes
"I’m a runner and a business professional, the right shoes matter. I was impressed by the quality and caliber of their care & service. I will continue to support this local business and I’m looking forward to their Spring curation!"
"Very helpful, excellent selection, very knowledgeable about their products."
"Excellent experience today. Brought an elderly friend today for new supportive shoes. Claire helped and was so attentive and caring to my friend, answering all her questions and giving her several choices. She went out of her way to offer suggestions and choices. The gentleman there was very kind and supportive as well. If you want service, a good fit, and care, Karaz us the place to go."
"I have to admit I’m a little surprised to see all of the glowing reviews about the customer service at this store after my experiences with Karaz Shoes. If I were rating the quality of the shoes they carry- 5 stars all the way. However, the female owner of the store has a long way to go with her customer service skills before I can rate this any higher (I only gave this 3 stars because her husband is very knowledgeable and my past experiences with him have been more respectful and helpful). For reference, I’m the kind of person who makes a point to “shop small” whenever possible and support local businesses instead of Zappo’s or Amazon. I was actually prepared to order some specific shoes through this store today if they didn’t have them in person because I knew they carried the brand. However, when I asked to try on a pair, she handed me 1 shoe to try on (which I found odd since most people’s feet vary slightly and shoes can fit differently) and walked away. She could clearly see I came in wearing sandals, and instead of handing me a ped to try it on when she gave me the shoe in the first place, she slapped the basket of them down a few minutes later and said, “You know, you really should wear a ped to try those on”, as if I carry some around in my purse. I was so turned off by the way I was treated (despite previously having spent hundreds of dollars in this store on Taos shoes and boots, Uggs, Dansko, and Pikolinos... I was ironically wearing a pair of Danskos I had previously purchased there when this transpired) that I no longer feel compelled to purchase through this store rather than Nordstrom’s or Zappo’s. If you want to compete with online retailers, then create a welcoming environment in your store instead of acting like I’m inconveniencing you when I need basic customer service."
"The gentleman who assisted me in finding the right fit for me in Dansko shoes today was very helpful! I was a tough customer as it was hard finding the perfect fit. But, he was patient, kind, and he didn't give up :-) I got a lovely pair that I'm incredibly happy with! They have a very nice selection of shoes and exceptional customer service."
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