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Allegacy Federal Credit Union
4680 North Patterson Avenue, Winston-Salem, North Carolina, United States
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About the Allegacy Federal Credit Union
Allegacy Federal Credit Union, located at 4680 North Patterson Avenue in Winston-Salem, North Carolina, is a trusted financial institution offering a variety of services to its members. With a focus on providing excellent customer service, Allegacy offers convenient hours at multiple locations, with appointments available throughout the day. Members have access to over 5,000 shared credit union branches and surcharge-free ATMs nationwide. By choosing Allegacy, you can receive special offers and valuable financial advice to help you make smart choices. If you encounter any difficulties using the website, assistance is just a phone call away at 336-774-3400. Visit Allegacy Federal Credit Union today to experience personalized financial solutions tailored to your needs.
Photos of Allegacy Federal Credit Union
4680 N Patterson Ave, Winston-Salem, NC 27105, United States
Opening hours of Allegacy Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Allegacy Federal Credit Union
"William gave me an excellent experience at Allegacy. He was very friendly, efficient, and helpful with several transactions that I had! -Jada Moore"
"Needs to work on customer service. Horrible experience with this company so far. Can't type my address in right so I can receive my card, and for this new seprate issue today, when I called the first time and left a message nobody calls back. So I call again and y'all want to get an attitude because I'm asking common sense questions, and what I'm asking about is not a small sum. Not to mention you take all holidays off and not open on Saturday is beyond stupid to me. But don't worry I will empty my account as soon as I get my money I'm done with y'all I can find better."
"At around 10:30 AM to 1053 AM on 12/05/2022 Teller : 293083 Took $200.00 from $8,000.00 cash that I pulled from my account from the approved loan in my account on 12/05/2022. She is stealing from the Credit Union and needs to be charged for stealing from a federal banking institution. If, Your cash counter is correct in no mistakes all these years of using the counter. It has to be the slight of hand of this teller you've hired. I will not be back to this branch as long as this teller still is employed. I had no problems before. Beware of this teller. God for give me. I wanted to cuss her with everything in me and tell her what she really is. Stealing $200.00 from a elderly retired person is right down evil. I have two witnesses to the theft."
"I've been with Allegacy about a year and a half since merging into my wife's account once we got married. I honestly can't believe no one told me what I was missing! Hidden fees and poor customer service were just "the norm" to me at my previous bank so Allegacy has been such a breath of fresh air! I've been to multiple locations and can vouch, they hire exceptional people, and they really CARE. North Patterson is my home branch and it's always a pleasure to stop by if there's something I can't already do on the app/website. Well done!"
"I love Allegacy and plan to continue banking with them. However, I have had issues with cash deposits at this branch twice within the past 10 days. Both times, the same teller entered the wrong amount into my account. The first time, it was $20 less, and I waited while the manager counted her drawer. I can forgive it happening one time. Today it happened a second time, $100 less. I went inside, intending to speak to management, but the teller at the desk said the teller at the drive thru had corrected it. I informed her that the same person had made the same mistake twice in a week, and she did not offer to let me speak with a manager, she did not care. I will not return to this branch."
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