Premier Ford Inc Service
1072 East 49th Street, Brooklyn, New York 11234,
About the Business
Premier Ford Inc Service is a top-notch car repair and maintenance facility located at 1072 East 49th Street in New York, United States. Our team of skilled technicians is dedicated to providing exceptional service for all Ford vehicles. Whether you need routine maintenance, repairs, or parts replacements, we have you covered. With a commitment to quality workmanship and customer satisfaction, Premier Ford Inc Service is your go-to destination for all your Ford vehicle needs. Visit us today and experience the difference of our premier service.
Photos
Contacts
1072 E 49th St, Brooklyn, NY 11234, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:30 - 15:30
Sunday:
Closed
Reviews
"I'm a client of Premier Ford from 2018, so, the issue is, from 2018 to today day I have servicing my car only at Premier Ford.. During the guaranty I had no problems to come and get fast service, but, last service before the guaranty expired I have got an issue with the transmission, they fixed it fast, and when I came to pick up my vehicle I noticed the steering wheel was clicking when I turned the steering wheel right and left. But, I said to myself I have no time right now to talk about it and I need the car, when I get the time I'll come over and I'll talk to them about it. So, I bring the vehicle for service, because of battery issue which Premier Ford has changed two years ago, but I also asked them to do full inspection which I'm trying to do every year. During inspection they found several issues, to change the breaks and something else. So I left vehicle, and gess!!!!! Four weeks later I'm getting call from them that my car is ready to pick up. I came for the car, when the guy bring the car he has asked me, is the central console buttons was working when you bring the car for service? And this was the second surprise for me, the first one is the steering wheel. So I had to left the car again, and this is the fifth week already. What can I say, in my thinking, it was last time when I'm doing the service at Premier Ford, and I don't know will I recommend to go to my friends or to somebody else to service their cars at Premier Ford."
"I needed a new rear window and to have a rear view mirror installed. Everything was dealt with quickly and professionally. I’ve had amazing experiences in the past and even got a brand new loaner that had only 1500 miles on it. Great staff and service!"
"Premier Ford service went above and beyond ! My service advisor Jonathan caceras was very knowledgeable and his customer service was extraordinary for such a busy place.He let me know what was going on promptly helped me out with everything that I needed. I would definitely come back again the place overall I give it a five-star very clean and people were kind and knew what they doing I have to say the main reason I would definitely come back is for my service advisor not only serviced me everything that I needed to know about my car that kept me up to date and helped me further along with whatever I needed with my car through Ford so I would definitely come back there again I think everybody hands down did an amazing job and I want to give five stars to the man I believe is asset it's your company having Jonathan working there and so hard and everybody else for doing such an amazing job thank you so much I will definitely be coming back again and thank you for all your hard work and keep my car in good service."
"Can’t believe that I stood in line waiting for 45min to see a service representative. The representative there don’t even acknowledge any one! Not even saying hello. I literally stood there for 45plus minutes and now I still feel like I’m still Standing here.. No good service at all. Edited after I got the response below. Premier Ford! I can see how you value your customers by providing the telephone number for the facility and not a manager. My situation got worsened when a sales member started to argue with me because I asked his name."
"Saw some horrible reviews regarding this center. Also saw some nice ones. Was my first time using them (I purchased my car from the Premier Ford on Glenwood Rd a year ago. Thought I would try them out since my state inspection was due. Ahmed at the front desk was awesome and patient. Kept a calm head even with people yelling at him. The staff were also friendly (especially the cashier. She was funny). They took care of my car and even alerted me to something I didn't know was wrong with the car (they fixed it for me). Will definitely use them for future services."
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