Island Hyundai & Kia Service Center 1590 Hylan Boulevard, Staten Island, NY 10305

"If I could give zero stars I would. This dealership is one of the reasons most Staten islanders buy their cars in NJ. The service manger is unprofessional and unknowledgeable. The service manager asked me “where did you buy your car” and I had to explain to him the car has a Hyundai warranty not a dealership warranty. But I tell everyone to do exactly what the service manager told me “GO TO NEW JERSEY TO SERVICE YOUR CAR” . I brought my 2021 Hyundai in for service and the manager “ASSUMED” it was not a factory defect and charged me $850 to fix my car. Please read all the other reviews and you will see a pattern of bad and unprofessional service."

"Updated review. I had a bad experience during my first oil change (3.5 hours wait, and other small complaints), but a manager called me and apologized, they were short staffed and overbooked that day. I had 2 more visits since then and a service was very professional and fast."

"Good experience today for a transmission service, took about 2 hours and my service advisor, Bianca Lopez, was straight to the point and didn't force any unnecessary services. Will return for future service needs."

"Quickly and easily booked my appointment online for a(nother) safety recall. The Service Center is always great - no long wait times, ever, and I really appreciate that this service center offers complimentary Lyft rides to/from. The link they provide with inspection details is also helpful. Staff is pleasant, the establishment seems to be run competently, and I’m sure I’ll have a positive experience again with the next inevitable safety recall."

"I was skeptical about making a service appointment because of the prior bad reviews, but I had no issues at all. Everyone I spoke with was friendly and helpful, especially Jan and Stephanie. Jan went out of her way to find me a cancellation to get my vehicle in sooner."