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Tammy McNeill: Allstate Insurance
413 College Road, Wilmington, North Carolina, United States
About the Tammy McNeill: Allstate Insurance
Tammy McNeill: Allstate Insurance is a trusted insurance agency located at 413 College Road in Wilmington, North Carolina. With a focus on providing personalized insurance solutions, Tammy McNeill and her team are dedicated to helping clients protect what matters most to them. Whether you're in need of auto, home, life, or business insurance, you can count on Tammy McNeill: Allstate Insurance to provide expert guidance and exceptional customer service. Contact them today to discuss your insurance needs and find the coverage that fits your unique situation.
Photos of Tammy McNeill: Allstate Insurance
413 College Rd #7, Wilmington, NC 28403, United States
Opening hours of Tammy McNeill: Allstate Insurance
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tammy McNeill: Allstate Insurance
"I’ve always had excellent service with this agency. Whenever I have to call, I am treated with pleasant and professional answers to my questions."
"I have used Allstate most of my driving life. Allstate has always been great to deal with if I needed them."
"On the whole I have no problem with them. I've been with them for 4 going on 5 years and have had to file two vehicle claims, one accident and one not, and they were handled fast and efficiently. If I was rating them on that function alone I'd give them 5 stars. Outside of accidents you don't have much reason to contact them. I normally contact then once a year during renewal time and ask why their home valuation is always less than the valuation of the insurance company that covers my home for damage from wind and hail. In fact every year they send me a letter saying I might be underinsured and I call Tammy's office. They say they will look into it and get back with me and that is the last I hear of it. I know it is not going to make any difference but it is interesting how two semi regulated companies can come up with two different valuations. I give them 3 stars for not getting back with me. I would still recommend Tammy's agency. They have always immediately answered all other questions and were extremely helpful on the two claims I had."
"This office has an interesting interpretation of the Allstate policy. I personally know two other agents for the company, and would never recommend Tammy. I’ve been a customer since 2017 and I’ve only ever dealt with Hannah……. UNTIL today. TAMMY didn’t even care that I was leaving. She seemed to know what was coming and welcomed it (not very managerial). I decided to stay with them after a huge hike unexpectedly this year, but was convinced by my NONE driving mom to find better rates because she’s never seen rates so high. So if Tammy doesn’t care to lose customers, I’ll gratefully find a better insurance company. I found almost double the coverage for half the pay in less that 2 hours of looking. I’m so confused as to why they don’t care. I rated this at 5 stars a year ago because Hannah is a fantastic worker. She’s the only reason I ever stayed with Tammy. Hannah goes beyond the job and create relationships with her customers, unlike Tammy and Cindy. Tammy, Cindy, and some lady with a B name are just about the money. With the horrible rates, customer service was the only thing they had going for them. Tammy doesn’t care about customer service and customer loyalty.This should HANNAH’s office. She deserves a raise! Thanks Hannah and sorry if this causes uncomfortable situations for you in your office, your boss’ boss should know your workmanship though! State Farm, here we come!"
"If I could give zero stars I would. I was transferred to this office after moving to the area. The service and lack of response resulted in me having to purchase extra coverage from another agency to meet my timelines and experience extra costs because they forgot to set up my auto pay. I understand they are having staffing issues but that issue seemed to continually create negative consequences in my policy/experience. I have requested a new agent as their service is not satisfactory. Also my past agent Paul Simonetti in MD is amazing and set my expectations sadly this office cannot attain that same level."
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