Tractor Supply Co. 3580 New York 31, Baldwinsville, NY 13027

"Friday December 8th I stopped in to buy my dog food knowing the truck came in on that day. As always they only have 1 bag of the food I use on the shelve. When I was checking out I asked the cashier if she could check to see if any was in the back. More than 5 calls for assistance and not 1 person responded to her, I finally said that I was going to find someone. As soon as I headed up the isle I could see a grocery cart with my brand of food sitting on it. It was just left at the red doors to the back. Really?? You can't acknowledge the cashier or bring to the the customer who has spent nearly 5k this year on dog food. I had to retrieve this and the person who left the cart there was up front stocking shelves. I'm going to be leaving TSC, how this branch is still up and running is a mystery. As a Manager in a retail store my team would never treat anyone like this. Central Square and Pulaski are by far the best stores with amazing employees."

"We have been using this TSC for a while now And most recently ordered alfalfa pellets for our horse and the bags were ripped open and taped shut. This isn't ok. I'm pissed."

"I've had the worst experience in years in the Baldwinsville Farm and tractor. Very incompetent employees and my trip cost me 20 bucks in gas and 2 hours on the road . Maybe I need to call corporate! Where did you get your employees?!. Bad bad service"

"I use to go to this spot all the time, but the last 3 times in here I’ve had a Issue with the rotten manager Bonnie. She is always miserable and rude even when I ask questions about merchandise. At one point I purchased over a hundred chickens they were getting rid of and I’m easily the biggest purchaser of chickens and many other things but not anymore. She gave me a total hassle over returning a defective lawn mower and tried making it impossible to get a refund until I told her I will be contacting someone higher than her and then she finally let me do it. Then she gave me a hassle about employee discount and then another hassle about returning CO2 cartridges that I didn’t mean to buy. then this time (yesterday) she was rude to employees in front of my family and told me I was not allowed to look at their birds (that I was about to purchase for my farm). I would hate to work under her and I feel bad for anyone who does. Tractor supply needs to get rid of people like this and find someone who isn’t miserable outside of work that brings it into the workplace. I will not be shopping here anymore until her reign of being a terrible manager is over."

"Super friendly staff. We brought in our pups and they gave them treats and lots of attention. We also found some good deals and had a great shopping trip!"