OEM Auto Audio, Inc. 8043 Broadfield Road, Manlius, NY 13104

"Great experience. From the initial contact, through the repair and final payment and shipping. All went off without a problem. Recieved repaired unit exactly 1 week after shipping it out. Very happy with results, will definitely recommend and use in the future if needed. Thanks and keep up the great work."

"Amazing customer service and deep knowledge of Lexus OEM audio systems. Joe was able to diagnose my issue within a 3 minute phone call. He gave me suggestions to try before trying to repair my amplifier. His free advice saved me time and money. Honesty, integrity and genuine care for potential customers. I will be referring anyone needing Toyota/Lexus OEM electronics work to this company."

"OEM Auto Audio repaired my car's radio header unit which brought the car's infotainment system back to life. They repaired the unit perfectly and at a cost far less than what the dealer would charge to replace the unit. The seller is very responsive, often answered my messages within minutes, and kept me informed about the repair work and return shipping. His turn-around time was the shortest possible. I couldn't be happier with the repair service they did for me."

"Wow! OEM Auto Audio saved our family significant $$$. We own a 2018 Lexus RX350, and the GPS control unit went bad -- the screen still worked (the screen still displayed the backup camera), but the unit wouldn't load the map/vehicle setting controls. The Lexus dealership quoted $2,900 to replace the radio/GPS console unit with a refurbished unit. Fortunately, I discovered OEM Auto Audio on the web (we're based in California), and they fixed my unit for less than 1/3 the dealership cost! I spoke with Joe by phone. He answered all of my questions so I could verify his business was legit and that they had the expertise to fix the unit. He and his team have repaired thousands of these units, and they have the diagnostic software needed to identify the problem and verify the repair works. He emailed a postage-paid shipping label so I could ship the unit to him. You pay AFTER Joe's team repairs and verifies the unit is working again. Once Joe received payment, he promptly shipped the unit back to me. I installed the repaired unit, and it works like new. FYI, videos on YouTube show how to easily remove the unit for the make/model of your car. I highly recommend OEM Auto Audio!!!"

"When doing business, you expect to get the services you contract for. But what Joe and OEM give you is so much more valuable in today's day- and- age. Honesty, sincerity, trust and a friendly experience. Yes, they fixed my Lexus amp. Yes, it was the easiest transaction I've had in a long time. Yes, it was at a fair price and exactly as quoted. Yes, it was a fast turnaround. And yes, I'd do business with them any time I need the services they provide. Save yourself the hassle. Just call Joe."