Charles Schwab 1655 Hendersonville Road, Asheville, NC 28803

"I am not sure why the have such a large office with not a helpful front desk. Needed to transfer my daughter's 529 from Wells Fargo, with know assistant given. I figured it out online. So said that TD Ameritrade had so much better service. Why go to the expense to have a local office if you cannot get help."

"This review is solely about the Asheville office (have no issues with online Schwab, and had my accounts there for many years). My only interaction was to deposit a check and have a chat about local office services. After that the Asheville office did some things that were inappropriate, to say the least. As a result, i transferred my accounts from schwab to another firm."

"We had a death in the family and needed to close accounts. CS was not helpful or kind. Instead they handed me a 1-800 number to call where I had to stay on hold for a while before a person took down some info and said that they would get back with me in approximately 28 days. This is despite the fact that my mom is listed as the beneficiary on the accts. I haven't had this much trouble with any company I've had to interact with after my dad's passing."

"I feel very confident using the Charles Schwab online platform to self direct my investments. I especially appreciate the ease of research and making trades."

"Glad to find this place. New to town and have a Schwab account. Now I can make deposits in person. They just moved to a new location. Fancy new office Staff is exceptionally in knowledgeable and efficient. I had been opening new accounts on line, but in store is so much faster. They even have notary for power of attorney docs."