Mavis Discount Tire 1501 West Genesee Street, Syracuse, NY 13204

"I found a screw in my tire so I called Mavis to see if they could help me out. He recommend I leave the screw in the tire and come down immediately. I explained I had a time crunch and was told it wouldn’t be an issue. They got my vehicle right in and had me on my way within 30 minutes!! Thanks again!"

"Can’t say enough great things about this place. Mark the manager is a really nice and fair guy, he loves taking care of his customer's. I needed front brake/pads/rotors/calibers done. They got me right in and took very good care of me. He was also nice enough to have one of his workers pick me up from my house to give me a ride back to the shop to pick up my car. That’s going above and beyond for your customers. I love Mavis and would definitely recommend them. Thank you Mark and Team ❤️ my car rides like I just got it off the lot."

"Dropped my car off in the middle of the night after hours. The next day I spoke with Mark, I was informed by Mark that my car was going to be checked over by his Master Tech. Mark called me back in a timely manner. Mark asked if I had warranty coverage for my vehicle. Mark further assisted me with my mileage on the car and went above and beyond to help find me an auto repair hop that would take my warranty providing me with the name and contact person at the auto shop. I then received a call from the Master Tech, sorry don’t remember his name I wish I did because he was great also very informative. Mark further assisted me with the towing of my car, under the warranty which I did not know was included. Mark and his staff are great. Way different experience than prior visits at Mavis. This location is very convenient for me due to where I live. As long as Mark and the current staff is at this location I will most definitely continue business there. Times have changed in this world and it’s very nice to have others go above and beyond. Thank you Mark and his Master Tech you guys rock!!"

"I recently encountered a flat tire and found myself in need of prompt and reliable service. Fortunately, I turned to Mavis Discount Tire, and I must say that the experience exceeded my expectations on all fronts. From the moment I entered the establishment, the customer service I received was nothing short of fantastic. The staff at Mavis were not only friendly but also genuinely concerned about my situation. They quickly assessed the damage to my tire and provided a clear explanation of the repair process, putting my mind at ease. One of the most impressive aspects of my visit was the speed with which they handled the tire repair. Time is of the essence when dealing with a flat tire, and Mavis Discount Tire delivered on their promise of fast service. The efficient and skilled team had my tire repaired in no time, allowing me to get back on the road without significant disruption to my day. The friendly nature of the staff added a layer of comfort to the overall experience. They were approachable and took the time to ensure I felt comfortable with the repair process. This combination of professionalism and friendliness created a positive and customer-centric atmosphere that set Mavis apart from other tire repair services. In addition to the exceptional service, I appreciated the transparency in communication. The staff at Mavis Discount Tire kept me informed throughout the repair process, explaining each step and providing recommendations for future tire maintenance. This level of openness instilled confidence in their expertise and commitment to customer satisfaction. In conclusion, my tire repair experience at Mavis Discount Tire was outstanding. The combination of fantastic customer service, swift and efficient tire repair, and the friendly demeanor of the staff has made me a loyal customer. I wholeheartedly recommend Mavis Discount Tire to anyone in need of tire services, as they have proven themselves as a reliable and customer-focused establishment."

"Just picked up my brothers car and I have to say, The team were so helpful, patient, and thorough. We could not be happier with the service we received as well as the pricing. Kevin was our primary contact and he bent over backwards to help us. The manager, Brad was also very helpful with the process of getting a payment plan set up. We will absolutely be returning here for future service."