Wendy's 1335 Central Avenue, Albany, NY 12205

"Disorganized and messy staff and facility. Parking lot is small and busy. Out of several meats and sloppy serving area. Had an order of chips as a side, skimpy number of chips. Less than average serving size as my bowl was not full after adding different selections. Eat in area not being cleaned."

"It's my third time coming here, every time they tell me they have spicy nuggets and then I wait and go to pay and they say they don't have any. Every time I leave, this time I decided to keep my order and my frosty is straight syrup! Not to mention, there's absolutely nothing wrong with not knowing English except when you need to know it so you can talk to customers accordingly!!! Get it together, this location SUCKS."

"Worst place ever! First there was the Language issues with drive thru service person. Then the food was nasty! Literally everything was cold, sandwiches, fries, ck nuggets, everything! The cheese on the burger and chicken sandwich wasn't even melted. Looked like it was just thrown on there along with the bun. I keep going back thinking things will be better but they never are!! Get new management and strive for improvement or just close. Stay far away..."

"Ordered a jr bacon cheeseburger in drive thru . Was told one price then when I got to the window it was a different price . So I gave the manager more then enough to pay for my order he hands me my bag but not my change ! Then rudely says what else do you need ? My change I said and he rudely opened the register and gives me my change! Why are they trying to keep peoples money is beyond me I certainly would not have tipped after getting such an attitude when it’s my change my money !! Also upon opening my burger I see 2 one inch pieces of back it was sad if I didn’t throw it out of my car at the drive through I would of taken a picture to show how sad it was !! Will never eat at Wendy’s again big waste of money and management is rude !!!"

"Well what they are calling the classic chicken sandwich is not the chicken sandwich I get at other Wendy’s. See the picture. The large chili is only half full more like a small. The large frosty I got was a small at any other store. None of the staff spoke or understood English very well. It took me 15 mins at the speaker just to give my order."