Spangler Restoration Raleigh

"We had an upstairs water leak that caused a significant amount of damage both upstairs and downstairs. The mitigation team, led by Chris Turner, quickly initiated the drying process. The workers were all polite and professional and completed this phase within a few days. The next phase was repair and restoration, led by project manager Robert Head. In addition to the repairs, we decided to do some kitchen upgrades. Robert has extensive experience -- both hands-on and driving projects -- and guided us through the process. He patiently answered all our questions, provided us an overall schedule, and communicated every morning what to expect for that day. The project went smoothly and was completed ahead of schedule. We enjoyed getting to know Robert and some of the workers and appreciate all their hard work. We're very happy with the results!"

"Isaiah Peck, project manager for Spangler Restoration, oversaw the reconstruction of our master bath. From the very beginning, he was very professional and thorough. He assured us that his subcontractors were of the highest caliber, which was true. His coordination and keeping us posted was exceptional. Spangler Restoration did an excellent job."

"Having water damage is a nightmare. We tried a restoration company and they did the drying part ok. But then they abandoned us. Much time passed while we lived with a kitchen subfloor. We tried everything to get our repairs going with no success. Then, our insurance company put us in touch with Spangler. Everything started moving. Our project manager, Isaiah Peck, thoroughly explained the process. He even quoted dates. Then he set about getting the job done. Thank you, Isaiah. Great job."

"I had a flood coming from the second floor into the living room. They came the same day and started working inmediately. The crew was fabulous. Very respectful and discreet. The project manager, Isaiah Peck, was very professional and helpful. He had us informed at every moment. He took care of everything involved in this project. It's a pleasure to work with a company like this. Thanks Spangler Restoration."

"Looks like two 1-star reviews within the last 7 months. Here's another! They were on the insurance company's 'good list'. Not good at all. The initial 'restoration' was a PAINT-OVER on the damaged drywall from water intrusion. After I confronted the Operations Mgr about the paint-over and stolen items, they had a smaller renovation company do the restoration work -- this smaller company did an awesome job. Their employees worked hard, were quiet, polite and worked well in teams. Their subcontractor STOLE my wallpaper...necessitating a complete renovation of the room and purchasing new wallpaper. "Don't worry, it won't cost you a penny. ERIE will pay for all of it." Started out being less than $4,000 project became three times that amount. I caught them doing paint-overs, never removing the damaged drywall and insulation. Their preferred HVAC company didn't know how to reset the air handler...same size air handler in same size cubby and they couldn't make it fit. Left with huge gap in the ceiling and TURNED ON the air conditioning. Discovered condensation leaking from the ceiling and previously damaged drywall falling INTO the air handler. They state the air handler filter could have been cleaned because 'we clean HVACs from fire, water and bio losses' all the time. The wet drywall had become hardened plaster on the filter...not the same type of loss! As a restoration company, you know better than to treat your customers like they are stupid!! I saw drywall debris and dust falling into my air handler!! Their final position is 'no photo evidence' to support claim of air handler damage! So denying all accountability... Supposed to have had a licensed plumber for water lines. Left water lines facing upward, uncapped and just turned off the water from water heater...so no hot water in my home! If you choose to believe "Because Trust Matters", you are very foolish!! Please do not suggest I call William...life is too short."