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Encore Carpet Care
102 Donmoor Court, Garner, North Carolina 27529
About the Encore Carpet Care
Encore Carpet Care is a reputable general contractor and laundry service located at 102 Donmoor Court in Garner, North Carolina. Our team is dedicated to providing top-notch carpet cleaning services to residents and businesses in the area. With years of experience and expertise in the industry, we guarantee a thorough and professional cleaning experience for all of your carpet and upholstery needs. Contact us today to schedule an appointment and let us help you maintain a clean and fresh living or working space.
Reviews of Encore Carpet Care
"My technician was Mike he did an amazing job so happy with the results the carpets looked brand new when he was done! This company has awesome prices every time I used them I have been very satisfied!"
"Omar did a great job cleaning our carpets today. Since the deal was for 5 rooms and we only had two, he kindly cleaned the area rugs as well. Polite and with a good personality; quick, too. Very happy with Encore. I've used them before and will again!"
"Arrival time was good!! Customer service was awful. I shouldn’t have to tell a technician to bring towels nor blankets to put down on my hardwood floors! They should always be prepare whether there is carpet in the entire house or not!! I shouldn’t have to use my blankets nor towels to clean up water spills. Poor communication between both receptionist, Ashley and the other Ashley. This was mentioned that I had hardwood floors, however they didn’t relate this to Omar which made the situation worst!! Still, he should have been prepare, regardless!!! “ The End”."
"I decided to go with a local Mom and Pop service to support the locals. The cleaning crew showed up at my house at the scheduled time but hit my mailbox and ran over my flowers trying to back into the driveway. Encore owner Mike was rude and very discourteous towards me and did not fix my mail box. I had to call 911 and needless to say I did not have my carpet cleaned. Very dissatisfied with the professionalism of this company and the owner. Mike, the owner was even rude and doubtful of the sheriff, when they reached out to discuss the matter with him. He asked the sheriff how do I know you are a sheriff. He asked his driver to leave the scene and he didn't send anyone to repair the damages. Well if you had not told your driver to leave the scene of a crime, you would have known it was a REAL sheriff. I now have to take Encore Carpet Services to small claims court to get my money back for the cost of repairing my mailbox and flower bed. I wish I had read the reviews about this company and the owner prior. I hope this review helps people make a decision about NOT selecting this company. I should have stuck with Stanley Steemers, a well-respected carpet cleaning business. See pics of how his driver mowed into my mailbox and flowers surrounding it."
"Just had my carpets cleaned by this amazing company yesterday! When I first had them come in I was only getting my 2 main rooms done, But once that was completed and I more than satisfied, I just went ahead and added my 4 other rooms in and Had my kitchen tile flooring done! the guys were very friendly, fast and knowledgeable about what they were doing, I will never use another service again! Thank you guys for your awesome work! and Ill be seeing you all soon! -Karen P."
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