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Zerorez Carpet and Air Duct Cleaning
5101 Nelson Road, Morrisville, North Carolina, United States
About the Zerorez Carpet and Air Duct Cleaning
Zerorez Carpet and Air Duct Cleaning is a top-rated laundry institution located at 5101 Nelson Road in Morrisville, North Carolina. Specializing in carpet and air duct cleaning services, Zerorez uses cutting-edge technology and environmentally friendly products to provide the highest quality cleaning for your home or business. With a reputation for excellence and customer satisfaction, Zerorez is the go-to choice for all your cleaning needs in the Morrisville area.
Photos of Zerorez Carpet and Air Duct Cleaning
5101 Nelson Rd Suite 300A, Morrisville, NC 27560, United States
Opening hours of Zerorez Carpet and Air Duct Cleaning
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Zerorez Carpet and Air Duct Cleaning
"Every year I want my rugs and my upholstered furniture cleaned. I’ve been less than impressed with my previous vendor in this regard. I’m very happy that I tried Zerorez. Stalin spent a ton of time making sure the entire chairs were cleaned. He came on time, was very pleasant and we will most definitely have him back. Also had two wool rugs cleaned as an add on. Glad he was able to do that also."
"Was super excited to have my cream couch professionally cleaned. I was not present for the cleaning, another adult was present, but as soon as I got home I questioned whether they had come to clean. Stains that were not present before suddenly were very apparent. Other stains remained untouched. I called Zerorez and the representative who answered said they don't claim to remove stains from upholstery completely and only deal with dirt. What? This is what is on their website- "extract that dirt, oil, and grime from your upholstery, thoroughly cleaning your couches, chairs, and other upholstered furniture, removing stains, and preventing them from reappearing". On top of that, there was trash still under the cushions. The female representative, I believe her name was Jennifer, said that I needed to pay the full fee and threatened to send me to collections although I was not satisfied. After several minutes of back and forth, she agreed to have another person come to take a look. She said she would go ahead and send me to collections. Terrible customer service and terrible work. If you use this company, please make sure you check and double check your upholstery/rug before paying and demand what you pay for. Do not recommend."
"Brian was incredible! Not only was his work spectacular, he was extremely friendly and professional. I love that he took time to explain the services and process he went through, while making us feel optimistic about the expected outcome. Thank you again for your time today! This was absolutely worth it and highly recommended."
"Made my carpets look great again! Very pleased with the results. Will use them again for every 6 months cleaning"
"DO NOT use Zerorez! I had Zerorez come clean my home and they completely destroyed my carpet in my bonus room. The technician did not tell me that he tore the fiber, I later discovered it. I called and spoke with a Manager and they had their repair technician come out and tell us that he used a piece of carpet from the wall area and took the top fibers off and glued them in the whole that the cleaning technician made. He told us that there was nothing further that he could do and he completely understood that we were unsatisfied. After speaking to two different managers, after calling MULTIPLE times with no response, I was told my carpet was cheap (our house is 7 years old and the carpet was in excellent shape) and that it was not their fault. If my carpet was “so” cheap, then their cleaning technician should have said so and told me that he couldn’t clean my carpets. This company has AWFUL customer service and will ruin your carpet. Please see photos below."
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