Molly Maid of Chapel Hill
110 Conner Drive, Chapel Hill, North Carolina 27514
About the Business
Molly Maid of Chapel Hill is a professional cleaning service located at 110 Conner Drive in Chapel Hill, North Carolina. Our team of experienced and reliable cleaners are dedicated to providing top-quality residential cleaning services to homes in the Chapel Hill area. From routine cleanings to deep cleans, we tailor our services to meet the specific needs of each of our clients. With a focus on attention to detail and customer satisfaction, Molly Maid of Chapel Hill is the go-to choice for a sparkling clean home. Contact us today to schedule your next cleaning appointment.
Photos
Contacts
110 Conner Dr Suite 6, Chapel Hill, NC 27514, United States
Opening hours
Monday:
07:30 - 16:15
Tuesday:
07:30 - 16:15
Wednesday:
07:30 - 16:15
Thursday:
07:30 - 16:15
Friday:
07:30 - 16:15
Saturday:
Closed
Sunday:
Closed
Reviews
"They have been cleaning my apartment every month for the since November 2011. The team of 2 ladies really does a fantastic job and makes this place sparkle. They are always on time, though and very consistent and extremely thorough. Molly Maids is a fantastic outfit that provides great service and is very reasonably priced."
"The team that comes to my home are delightful women. They always arrive on time with smiles on their faces. We chat for a few minutes and I give them any special instructions for the day. They go about their job quietly and efficiently. They ask questions if needed but at this point, they know what to do. Everything they do is done well; I’ve never had to ask for something to be re-done."
"Always happy with how clean my apartment is after Molly Maids of Chapel Hill stop by. I have recommended this service to my friends and family. You might feel like you are purchasing a service to clean your home, but what you are actually purchasing is peace of mind and relaxation. The only thing I want that this service does not currently offer is a calendar integration or notifications that would indicate what time Molly Maids are planning to arrive. For now, I just text Ken on the morning of the scheduled cleaning, and he gives me a time window. He is always incredibly responsive and helpful."
"I paid $154 for a deep clean for a house I just rented, which is about 1000 square feet. The whole experience was a bit insulting. Maybe most noticeably, I came home to find a garbage bag on the front porch, which means that I was greeted with a chore. (See picture.) I told the agent during the estimate and explicitly told the team that I would like the top of the refrigerator to be cleaned. It was covered in grime from the previous tenants. This request was acknowledged and agreed to both times and then simply ignored. This was incredibly irritating because it was the very thing that had clued me into how poorly the place was cleaned before I moved in, and the very thing that prompted me to hire a professional cleaner. (See picture.) In the middle of my living room are two large black meditation cushions. Every time I have ever paid someone to clean my home, these have been vacuumed. They were not vacuumed this time. (See picture.) The team left the dirty linens on a sofa next to the bed, rather than putting them in the hamper, even though they put a pair of pants that was on my dresser in the hamper (which I incidentally did not want in the hamper, though they had no way of knowing this). (See picture.) There is still visible dust on the baseboards in the living room. Every time I've ever paid to have my apartment professionally cleaned, there have been nice touches. For example, the dog's food bowl would be cleaned, or the top of the trash can would look brand new, my shoes by the door would be tidied. There was really nothing this time that made me think, "Wow, my house is really much cleaner than it would be if I had cleaned it myself." In fact, the entryway by the front door was a jumble of shoes and a to-be-recycled box. It looked even messier than before, which was depressing. (See picture.) When I mentioned each of these things to the customer service rep, I was repeatedly told that this is all protocol. So I paid $154 to have two people vacuum and mop, essentially. In fairness, the customer service representative did offer to send the team out again, though this is hugely inconvenient for me, as I'm sure it is for many people, since it would involve leaving the house in the middle of the day yet again. The whole thing felt so depressingly predictable: A veneer of search engine optimization and sales/customer service reps papering over rushed and probably under-compensated labor. It feels like almost everything is like this now. I will not use Molly Maid again. Much better to just find an individual through word of mouth and pay them directly."
"Molly Maid came for the first time last week. Our house hadn't been cleaned in a good while and the team had to deal with lots of rooms, dust buildup and LOTS of objects, art and otherwise, around our house. They were intrepid, and an unobtrusive presence. I was so satisfied with the work they did; the house fairly sparkled when they left!"
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