Coastal Septic Solutions
About the Business
Coastal Septic Solutions is a leading septic system service provider located at 7846 Shiloh Road in North Carolina, United States. With years of experience in the industry, our team of experts is dedicated to providing top-notch septic solutions for residential and commercial properties along the coast. From septic tank pumping and maintenance to repairs and installations, we offer a wide range of services to ensure your septic system operates efficiently and effectively. Trust Coastal Septic Solutions for all your septic system needs and experience reliable, professional service you can count on.
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Location & Phone number
7846 Shiloh Rd, Willard, NC 28478, United States
Reviews
"Y'all call them ! I have a very old home and system and they did an excellent job !!"
"I have been using Coastal Septic for years for my own residence and also the many rental properties I manage. Their customer service is excellent, the office staff always does their best to squeeze me in, especially when its the tenant that waits until it is a super emergency before contacting me. Jonathan always communicates if there is an issue with what the tenants are putting down the drains/toilets that's causing clogs and/or shortening the lifespan of the system. He even send me photos. Their prices are more than fair especially for the quality of customer service and workmanship. I highly recommend Coastal Septic."
"Horrible experience! Very Rude! A scam within the company by charging customers for service that wouldn't work or ever discussed to pay them! The owners when requested to talk to never contacted me. When I brought it to the attention of the secretary that they had not done the service right the first time she became very defensive and rude saying I don't know what I'm talking about they would never do that. To this day that septic system is ruined. I moved it was cheaper than fixing what Coastal Septic Solutions ruined. They tried to charge me for service that was never discussed since Johnathan got away with it the first appointment before I knew they had done it wrong and did a service Johnathan knew wouldn't work. I didn't know anything about septic systems at that time. Then harassed me afterwards until I told them I was calling the police to file a complaint."
"We contacted this company based on a referral from RSC Engineering, the company that installed the septic system for my new construction home. They came out and pumped my septic system. That evening we had a very heavy rain. Because their technicians did not properly reseat the lids to my septic tank, the septic tank is now full again. They have refused to return to correct the error that they made. I am highly disappointed with their customer service. I would not recommend using this company EVER!!!"
"I sent an email on a Sunday night because we needed to find a company that would be able to accommodate us by coming out the next day. Tracy called me early Monday morning and scheduled to have someone to come out. Chris called to let me know that he would be arriving in about 20 minutes and he did just that. He was very professional and knowledgeable. After talking with him we discovered that we had gone to school together at one point. It was great working with Chris to have our issues resolved and we will definitely use Coastal in the future. Again a big thank you to Tracy and Chris for taking care of our needs so quickly."
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