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Cortland Olde Raleigh
4000 Grand Manor Court, Raleigh, North Carolina, United States
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About the Cortland Olde Raleigh
Cortland Olde Raleigh is a premier real estate agency located at 4000 Grand Manor Court in Raleigh, North Carolina. Our apartment community offers newly renovated 1, 2, and 3-bedroom apartments with upscale features like granite countertops and stainless steel appliances. Conveniently located near shopping, dining, and entertainment spots, our community is just minutes away from major employers like UNC REX Hospital and NC State University. Residents can enjoy amenities such as a gym and pool, as well as the hospitality of our dedicated community team. With positive reviews from current residents, Cortland Olde Raleigh is a beautiful and welcoming place to call home. Contact us today to schedule a tour and experience luxury apartment living in Northwest Raleigh.
Photos of Cortland Olde Raleigh
4000 Grand Manor Ct, Raleigh, NC 27612, United States
Opening hours of Cortland Olde Raleigh
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Cortland Olde Raleigh
"We’re new tenants and are very pleased with, not only the prompt response following up on a couple items that needed attention, but also, and this is big, the friendly and courteous attitude of the staff. There is absolutely no doubt in our minds that we will be well attended to if and when the need arises."
"My overall experience was terrible. If you’re a college student DO NOT move here. They have no empathy. Upon move-in day I didn’t have a toilet seat so imagine the rest of the finishes that weren’t done. Once requested it took them 3 days to provide one. The amount of times I’ve had to request pest control is crazy and my apartment has ALWAYS been spotless. Not sure if it was the area or the building due to renovations. In addition, my car was stolen from right outside my building. The property NEVER acknowledged that my car was stolen. I came into the office to report it and was told to email them, never received a response. The only response I received was letting me know that I was still responsible for late rent— they also created a new thread instead of responding to my email. I’ve attempted to communicate multiple times but no one answers. Furthermore, I returned my keys and money orders to Sasha(she is actually really nice though) on 10/03 but was charged up until 10/07 resulting in my being charged additional fees. I’ve addressed this with no response and I’m not surprised if I’ll ever get one. Lastly, the amount you pay for the lackluster amenities is NOT worth it. Also only having one dumpster in the community has resulted in trash piling up multiple times."
"There is nothing to believe for the people in the office. Azaya tried to help in the beginning but Colby definitely has no respect for anyone, no answer to phone calls, no answer to emails. A couple months ago when I moved I had problems with bugs. Information about smoking is ignored by people living here, you can smell the stinky smell of marijuana and cigarettes everywhere. Garbage is not picked up every day of the week so both your and your neighbors' trash is lying in the hallways. The gym for several months is open only during office hours. The water from the shower never exceeds 83°, when in the kitchen it's so hot you can't touch it. Apartments inside is nice, but the people working in the office have no respect for the people renting apartments."
"Do not recommend! Apartment has flooded 6 times total on two separate incidents in two months. Property manger couldn't care less she has a nasty attitude. First issue every time it rains, water came through the seal of the floor. They finally fix it after three weeks. Now my apartment is flooding from the ceiling pour water from the residences above me so all of their dirty shower water comes to my apartment in my master bathroom. Oh & paint tape still on fire sprinklers. I hope the apartment never catches on fire, reported that a month ago issue still not resolved. UPDATE Now I've been getting sick in my apartment. I contacted the leasing office multiple time to fix the mold issue at this point I might as well call the health department ."
"They moved us into a roach infested apartment building 4108. We alerted the staff immediately and it took them almost a week to get us into another unit. They didn’t even get pest control to come immediately because they said they only come on Thursdays (we moved in on a Saturday). So we had to buy our own pest control and live in a health code violation building. On top of that we cleaned the new apartment ourselves and moved ourselves. The team offered nothing and has still not made this issue right. It’s been a month now of a staff that ignores you and will not answer your questions. All they say is “we put in request”. I’ve asked multiply times for the property managers contact information and still have not received it. The only good part of the staff so far has been the maintenance staff. This is the WORST apartment experience me and my wife have ever had."
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