Mold-X, Inc.

"From the moment we met Jesse Jones at Mold-X we knew we had found the right person and right company to make our home safe and protected over time. The whole process was seamless from beginning to end. All of the staff were part of a team and responsive to all communications"

"To whom it may concern: I write to recommend to you the services of Jesse Jones of Moldex, Inc. I have known Jesse since I engaged his services for my house due to a mold bloom in my crawl space. At the time I interviewed several local companies for comparison. I can tell you that Moldex is not the cheapest available, but upon checking references and other investigations, Moldex came up with the highest positive feedback on his work. On that foundation, I decided to hire Moldex to do my remedial work and subsequently a full encapsulation of the space. I found Jesse to be fair, honest and straightforward with his recommendation for the type of materials, equipment needed to get the job done right. He completed that installation on time an within his budgeted estimate. Since that first installation, I have called on Moldex and Jesse to do several other jobs, including repairing a failed waterproofing membrane on an uphill side of the house, a second and third encapsulation of additional spaces. Where I have had any problems, Jesse has made good on coming back and correcting any issues I have had without argument or excuses. Jesse and his team are honest, hardworking, quick to respond when needed. I will attest that you will not be disappointed if you choose to hire Moldex for any water/mold related issues. They are knowledgeable and will not cut corners to give you a “cheap” job. Several other service-related contractors who have been on location and seen my installations have commented on it. Several have identified it as being a “Moldex” job and have volunteered that Jesse is the best on the plateau and are aware that he has been called in to repair/replace other companies work when in disrepair or failure. JBW"

"We recently purchased a home in Highlands, NC. We were told as part of the inspection process that the house had considerable mold in the crawl space, and that this is normal. I do not think mold should ever be “normal” so I called Mold X in Cashiers. Summary: I was shell-shocked by the quote, however, Jesse (owner) and Cheryl (admin) allayed my concerns given the thoroughness of what I could expect to be performed. All that was explained was performed in timely and exacting detail. I could possibly eat off of the crawl-space it was so clean and wrapped in a very heavy vinyl. I was very pleased with the service and with Mold X’s timely fulfillment of its promises - well worth the cost. Highly recommend. S Jennings and R Harding"

"Finding companies you can trust for quality work is becoming more difficult nowadays. Mold-X is an exception to this. All I can say is WOW. Awesome company. From Cher who books jobs to Jose who managed the crew here. Oh...and Wallace who did my initial inspection. Everyone was AWESOME. Blown away by their dedication to the job, and going beyond their required duty for customer service. If you need crawl space encapsulation and/or mold dealt with, this is the company to call. You'll not regret the decision. So grateful we found them."

"I recently purchased a home that had been treated by Mold-X for mold remediation and encapsulation with a dehumidifier.  The inspection report prior to closing showed some issues with the crawl space that we assumed may have been shortfalling on the part of the Mold-X company. We contacted Jesse who immediately sent a crew to the home.  They identified the issue that had been actually caused by another contractor and rectified it that same morning with no charge to us. After we purchased the home, Jesse arranged for his supervisor to come out to the property, again inspect the work and provide us with the transferable guarantee in our names.  Later, Wallace came back to drop off a humidistat so that we could monitor the condition of the crawlspace remotely.  It's the mountains of Western NC, so all of these trips took hours combined. We did not pay for the treatment, as the initial service was performed for the previous owners.  But despite this, Mold-X not only stood behind their work like champions but made sure that no issues would develop as a result of others.  Their commitment is clearly not only to their customers but also to the quality of work that they provide.  This is the level of service all the best contractors strive for.  Mold-X has shown us their worth and that our property is safe and well treated. I am pleased to recommend Mold-X to any homeowner or home buyer.  Especially the latter.  If you are contemplating purchasing a home in the temperate rainforests of Western NC, with an average 60" of rainfall per year, make sure you get it inspected for mold.  Your little slice of paradise will be in safe hands with Jesse and his crew at Mold-X!"