Western Carolina Plumbing & Drain
1110 Ratcliff Cove Road, Waynesville, North Carolina, United States
About the Western Carolina Plumbing & Drain
Western Carolina Plumbing & Drain is a trusted plumbing institution located in Waynesville, North Carolina. With a focus on providing top-notch plumbing services, they specialize in drain cleaning, pipe repairs, water heater installations, and more. Their team of experienced plumbers is dedicated to delivering high-quality workmanship and exceptional customer service. Whether you have a leaky faucet or a clogged drain, Western Carolina Plumbing & Drain is here to help. Contact them today at 1110 Ratcliff Cove Road for all your plumbing needs.
Photos of Western Carolina Plumbing & Drain
1110 Ratcliff Cove Rd, Waynesville, NC 28786, United States
Reviews of Western Carolina Plumbing & Drain
"Called these guys up when I found my old cast iron sewer drain line leaking. I was skeptical when they said they didn't do estimates. I took a chance, and it paid off. Not only is the work great, but the price was great as well. Everyone from the office to the installation was great and a pleasure to work with. Thanks again, I couldn't be happier."
"I have always had excellent service with WC plumbing used them multiple times over the years but today that really came thru , had a bursted water pipe under my mobile home John called back early said they were covered up with work but would try and would get to me tomorrow on a sat but someway made it happen and got to my home within a couple of hours how nice my bath was ,thanks again for helping me and serving our community also reasonably priced ."
"Couldn’t be happier with our recent experience — and Clifford was awesome to work with! Super pleasant team, fast response time, and down-to-earth approach to solutioning. I felt like all recommendations were reasonable and the end result of our kitchen sink drain being replaced was done incredibly well. Price was totally fair and the service exceeded expectations. Thanks John & Clifford!"
"I have used WC Plumbing for at least 5 years now - referred to me by a friend who has used them for longer than that. I have never had a problem or complaint. Every job has been done professionally and without any after-problems. I trust the company. They show up when they say they will. The only time in the 5 years have I ever felt I needed to call the office was after a recent job. Though I was very appreciative the plumber came out quickly, I felt I was over-charged for what was done. I called the office and they looked at the records (they keep meticulous records) and agreed with me. So they mailed me a check for the difference. Look, they aren't cheap and may be a bit more than some plumbing companies (and I wish they had rates for smaller uncomplicated jobs--I paid as much for this tiny "repair" than I did for a bigger more complicated job) but if you feel you were over-charged, ask them to review the bill. Also note (I did not know this) that their time-stamp starts when they are in route to your house--I don't agree with that concept at all but likely that could be industry standard for some plumbers. I certainly never was paid for my time in my car on route to my job! Neither are other services I have used - electricians, floor installations, etc - none charge for the time en route to my house. This would be my one eye-raiser here and will have me hesitate before I call a plumber in the future. This is a professional business with plumbers who are licensed and knowledgeable, and sometimes you really will have what you pay for. I honestly may think twice about calling them for a small job or something I may can try to fix myself, but for bigger jobs they are in my contacts. I trust their work and that takes some of the sting out of the rates."
"I had a great experience with these folks. I needed a new natural gas water heater and a couple minor leaks fixed in my house. My first phone call to them resulted in a very quick callback from a salesperson who gave me several options on water heaters they already had in stock. He was up front with me about the different styles, possible problems that could arise, and scheduling the service. I took a week to consider other options and decided on WCP. We scheduled the work for a Monday morning and even though the company's staff was short-handed for the week they got there and got the job done in about 3 hours. The price was competitive with other providers and I felt like I wasn't pushed into buying any "extras" that I didn't need. I would contact these folks again."
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