Boost Mobile
253 North Calderwood Street, Alcoa, Tennessee, United States
About the Boost Mobile
Boost Mobile is a telecommunications store located at 253 North Calderwood Street in Alcoa, Tennessee. As a leading mobile carrier in the United States, Boost Mobile offers a wide range of affordable and flexible phone plans, devices, and accessories. Customers can enjoy reliable nationwide coverage and top-notch customer service at this convenient location. Whether you're looking for a new smartphone or simply need to recharge your current plan, Boost Mobile has you covered. Visit us today to experience the latest in mobile technology and find the perfect solution for your communication needs.
Photos of Boost Mobile
253 N Calderwood St, Alcoa, TN 37701, United States
Opening hours of Boost Mobile
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of Boost Mobile
"I recently switched service from T-Mobile to Boost and the service is by far better! Cierra, the Boost store representative, was phenomenal to work with. She exemplifies professionalism, product knowledge and at the same time, friendly! Cierra went above and beyond to make sure my husband and I got the phones we wanted and that our service was transferred. My husband had difficulty with transferring his service from his former provider to Boost, he was transferred from person to person but once Cierra got involved she worked her magic and presto, it got transferred! I highly recommend this store and working with Cierra! The store owner truly has a gem of an employee and I recommend increasing her rate of pay and commission!"
"The online hours and the hours on the front door both say they are open until 7pm; however, they are closed at 6pm on this Wednesday October 11 2023"
"Cierra, at the Calderwood Drive location, did such an awesome job! Her attitude was great and her kindness made such a difference! She stayed way over her closing time just to help us with an issue we had after starting new service! This location, hands down, is the best since West and East Broadway switched owners! I miss that family! Cierra made our experience with Boost great again!!"
"(Aug 2023) Let's look past all the other reviews for a moment. Cierra is a gift to Boost and Boost could not be lucky enough to have such a dedicated employee working for them. I had to port a line from a business ATT account to Boost for one of my employees. This was a troublesome process as there were multiple attempts by another boost store on Clinton Hwy, and Cricket, but without success. I started by calling Boost port #, but I was told by the gentlemen that "This cannot be fixed on our end, you will have to go to a local Boost store to fix this issue" which BLEW my mind that a tech desk put the trust of its front-end employees to fix an issue that they should have been able to remote. I went into this store and worked with Cierra for two days, this was a complex issue. She found that there were 3 stuck ports requests in their system and then worked with Boost port department to delete those bad requests. My employee attempted to port to Cricket as the previous 3 attempts with boost failed. The Boost port department, with Cierra's request called the porting department for Cricket and the found another request that was stuck on Crickets systems. After clearing ALL port requests that where stuck between Boost and Cricket, we were successful in porting my employees' phone # from ATT to Boost. Cierra went so far out of her way; no other person would ever do this. She is amazing. For being one employee at this store, she is a giant among men/woman. Her dedication to this company and her customers deserves a just reward and I really hope she receives that reward. I will always recommend anyone looking for prepaid services to this store for Cierra. 11/10"
"Its a great store with all kind of phones. I got an amazing deal when I switched. The staff is very professional and helped us with selecting a good phone and an unlimited plan. Boost prices are amazing must visit the place."
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