Valvoline Instant Oil Change 5 Glenridge Road, Glenville, NY 12302

"Came here for the last 3 weeks. Trying to get my inspection done. Was told the machine was down everytime. To come back. I called Valvoline. Spoke to an operator who told me the machine is working. They made me an appt for 930a. I showed up 10 mins early. I was told by the assistant manager Joe - they don’t have my appt. They don’t do appointments, only by the 1 hour. At 9a, 11, 1p. This location is a joke. The service here is absolutely unprofessional. I’ve been a customer with valvoline for over 10 years. I recently moved closer to this location. Worse experience ever at any valvoline I have dealt with. I wouldn’t recommend getting any NYS inspections here. They just waste your time."

"Do not go to these places. I go to a mom and pop services center, and it's $35.00 for an oil change. These places are a rip-off. They rob you because you get in "instantly." No, take the time and get an appointment and save yourself a ton of money, and maybe, who knows your car!"

"Made an appointment here to have my NYS Inspection done. I showed up about 5 minutes early day of the appointment and was told they would be unable to inspect the car as they were getting new NYS Inspection specific computers/printers installed. The manager on duty told me to come back the next morning and they would fit me in as this was out of my control. Showed up the next morning, about an hour after they opened, and was told they wouldn't fit me in that day, but would only reschedule my appointment, and that the next available date was the middle of the following month. Very disappointing and unacceptable customer service."

"The employees were great, very friendly, knowledgeable, and fast. Downside is I had my own oil and filter and still got charged over 60 dollars that's just ridiculous. For that reason I won't be going back there and would not suggest going there unless you want to spend more than double on your oil change."