USA Cleaning Services of WNC, INC.

"I paid for a deep clean. A lazy child would have been better. I was so disappointed"

"I DO NOT RECOMMEND THIS PLACE! This place deserves no stars but I give 5 so this is seen. My daughter set up cleaning services with this company to help me in my home since my health has went downhill and my wife has passed leaving me not as able to do everything on my own. They was scheduled to come bi weekly but paid for a month up front. Considering the quality of their cleaning they shouldn't charge the prices they do-QUALITY YOU'D EXPECT FROM A CHILD CLEANING AGED 7-10! All they did was vacuum my living room, take out the trash bag from can leaving the full bag sitting beside the can, did not wipe my counter tops or dust, mopped kitchen but left it with lots of water still on the floor and when it did finally dry it was so sticky, they didn't touch my bathroom or bedroom. My house is far from dirty and I just needed a little help to maintain to keep it clean but was far from satisfied with their services. In hopes they would honor their garentee listed on their website my daughter called them explained how the workers didn't do what they was asked to do and the guy said that he would get back in touch but never did. It came time for the second cleaning- that was scheduled in advance I wouldn't have normally agreed after the way things was handled the first time and I usually let my daughter handle matters like this but she was out of town so I gave them another chance. On the second cleaning- set for bi weekly- they didn't even show up on the day scheduled and waited to call until the next day to see if it was ok to come out. One of the women was very rude to me saying I was just lazy and was mocking everything I said like a child would do. I later found out that this woman and her husband are the owners of the company. I've NEVER IN MY WHOLE LIFE had anyone come into my home and treat me the way I was treated by this company."

"Such a strong and positive experience with this crew. They took the time and love to handle our special even and facility. They helped us stay within covid safety measures to sanitize between our events. They contacted me when something seemed out of place or something of high value was located. Very grateful for the owner and his crew."

"Three negative reviews were left by the same person, who signed with different account, but even with the same name. I do not understand why Google AI does not pick up on that! This looks like a good company, that occasionally passes off some customers, who most probably blame the company for ther own faults. I am going to call them."