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Stoney Trace Apartments
4616 Stoney Trace Drive, Charlotte, North Carolina 28227
About the Stoney Trace Apartments
Stoney Trace Apartments is a modern residential complex located at 4616 Stoney Trace Drive in Charlotte, North Carolina. Our community offers a variety of spacious and well-appointed apartments for individuals and families looking for a comfortable and convenient living space. Amenities include a fitness center, swimming pool, and community clubhouse. With a prime location in Charlotte, residents have easy access to shopping, dining, and entertainment options. Come experience the relaxed and welcoming atmosphere of Stoney Trace Apartments.
Photos of Stoney Trace Apartments
4616 Stoney Trce Dr, Charlotte, NC 28227, United States
Opening hours of Stoney Trace Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Stoney Trace Apartments
"We had a wonderful experience at Stoney Trace. The resident manager was very helpful and professional. She was knowledgeable to where everything was provided before I even asked. I just wish I could have did a physical walk through but the video was well put together."
"Do not bother. Their leasing office is a pain to get a hold of, they are happy to move your move-in date without accommodation, and the only positive thing that I could possibly say about this place is that they didn’t require a security deposit. Now I’m without a place to stay. I’ve been dealing with this place back and forth since 2023 and we are heading into Jan 2024 in about two weeks. The staff member Cameo never turned in My Paperwork to be processed by the rent office when I spoke with her numerous times and she did absolutely nothing and claims she forgot, must be a pretty easy job to lie to people just to get them off the phone. Then the issue got escalated to the manager Latracha which still hasn’t done anything and they are literally holding on to my deposit not giving me a clear answer on why it’s taking almost three months to state the status of my application. Now they’re finally attempting to issue out a Mail out refund to my address Staff is completely unprofessional and incompetent they do not care about future residents glad I didn’t get locked in to a lease here Blessing in Disguise. Steer clear, steer VERY clear. UPDATE: I emailed Latarcha Robinson on 8/3/2023 and have STILL not received a response, the email was written within the hour of the response to my review. This is an absurd lack of communication and professionalism. If they treat prospective tenants like this, imagine how they would treat tenants bound by a lease. Still no refund or update on my refund on my Application & Administrative fees as of 8/4/2023"
"Honestly, proceed with caution. Especially if you’re being lured in with things like “pool on site” or even “move in ready.” These are both poorly executed and blatant lies. Upon moving in (within the first week), we had to call maintenance due to NONE of the wall outlets working (too far into the wall, things just fall out when you put them in). And I know for a fact that isn’t just my unit. It’s one of many ongoing issues that the “management” claims they are “fixing” with “urgency” and then just ignoring it entirely. They have no intention of rectifying the pool, it’s just there for marketing. That’s obvious (it’s been at least 2 years of them saying it’ll be fixed “within the month”). The amount of crime, weed, noise, and general filth around here is astronomical. They NEVER answer any phone calls, and then they want to look at you like you’re an idiot when you go to confront them or ask a simple question in the office. Flies in the apartment as soon as we arrived. I mean this with every bit of humanity in me. I would NOT pay more than $700 a month for ANY of their units if I could have another chance. Nothing but a rip off, even with the current housing market. I would say at least it’s shelter, but a cardboard box may honestly be better. Trust me I could go on, but they’re just gonna reply with the standard “oh we’re sorry we are working on fixing the issues posthaste.” They aren’t, and I know that. These people will lie to you any chance they get. Anywhere is better, and I do NOT recommend coming here if you have children, especially!!!"
"Hello Everyone! Let me start by saying I was kind of nervous to move in to This property due to the awful reviews but do to the circumstances I decide to give them a try! Ms Cameo took care of my family since day 1, I walk in to her office she was very kind and professional I did my application back in sept to move in November. She update us every time I email her she would respond unless she was out of the office through the weekend. I also got the opportunity to meet the property manager who also reply my email when Ms Cameo was out. Anyways on Monday I would get a response from Ms Cameo. I was very comfortable with the communication. Move in date finally arrive I walk in the apartment a day before and the apartment was as describe the day I apply. newly renovated floors carpet kitchen counters paint etc. I was rushing the moving on the day I was supposed to get my keys at 3pm but they give them to me at 12pm Wich I appreciate a lot. My first weekend was calm I have kids and we feel comfortable and safe thank GOD the only little inconvenience I have right now is the AC I know is November and will be fine but I already let them know so hopefully they fix it soon because even tho is winter my place is always cold all year long. Besides that I’m happy and hoping and praying to be okay for the rest of the lease. So don’t be afraid to apply ask questions I really see them working hard to make this place a safe community."
"I gave three stars only because of the way the apartment was. I know this is an old complex and I got the classic, but I feel they should be upgraded as much as possible. Charging over a thousand dollars for cabinets almost off the walls, old, and sitting very low, flooring coming up by the dishwasher, water heater closet filthy. I didn’t get to look at this unit before I signed the lease unfortunately, but hey it’s a place to stay. If I were basing this solely off of customer service I would give it 5 stars. Cameo and the other women in the office were so helpful, polite, professional and I love their aura and energy. The place might not be much but the staff makes it a little better. Update #1 I’ve put in a request for pest control nothing has happened yet. I’m killing roaches left and right I don’t share my things with bugs, I’ve never lived with bugs and I’m not going to start now. Upon moving in a lot of things caught my eye, but I know that the complex would refuse to fix anything because it’s a “Classic” still it should be a pleasure to live here but I’m starting to regret my decision. The apartment also has a weird smell I thought it was from the chemicals of them cleaning the carpet but nope. Burning candles doesn’t help, spraying the walls doesn’t help. I’m going to look deeper into this hopefully it’s not mold because well then that would be a big issue. It seems like my water was being used often before I actually moved in. We’ll see when the water bill comes in. Thinking about saving some money so I can break my lease. Now looking at it I could get a way better apartment with more square footage and newer everything for the same rent I’m paying now. I will update at a later date. As for the pictures this isn’t even half of the issues."
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