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The Livano Tryon Apartment Homes
8108 Grace Farms Drive, Charlotte, North Carolina, United States
About the The Livano Tryon Apartment Homes
The Livano Tryon Apartment Homes is a luxurious residential community located at 8108 Grace Farms Drive in Charlotte, North Carolina. Our apartments offer modern and stylish living spaces with top-of-the-line amenities and features. Residents can enjoy a resort-style swimming pool, fitness center, clubhouse, and beautifully landscaped grounds. The location is convenient to shopping, dining, and entertainment options, making it the perfect place to call home. Come experience the ultimate in apartment living at The Livano Tryon Apartment Homes.
Photos of The Livano Tryon Apartment Homes
8108 Grace Farms Drive, Charlotte, NC 28213, United States
Reviews of The Livano Tryon Apartment Homes
"Serious Concerns Regarding Living Conditions at The Livano Tryon: I am writing to express my deep concern and dissatisfaction with the living conditions at The Livano Tryon, where I have resided for the past nine months. During my tenure, I have encountered numerous issues that have significantly impacted my quality of life and personal safety. Firstly, I would like to address a distressing incident that occurred on June 20th, 2023. After being assaulted, a former employee, Jessica, threatened us with eviction, despite our attempt at explaining the situation. We were given the option to leave or face eviction. Under duress, we chose to stay, a decision we now deeply regret. Jessica claimed that the order to either evict us or have us leave came from higher up in the management. We later discovered that a roommate release form we had signed June 20th, 2023 to release the person who assaulted me was never filed. This oversight has left me feeling unsafe and furious, as I only found out about this on January 15th, 2024. Despite transitioning to new management, the company remains the same and has not assumed any accountability. Secondly, I have been suffering from health issues due to the presence of drywall dust within my unit. Despite raising this issue with Ben from the front office, the response was dismissive and lacking in concern for my wellbeing. We had a conversation with Ben Jan 15, 2024, explaining all the reasons for our decision to leave the complex. Unfortunately, he displayed a lack of concern and seemed primarily interested in the financial aspect of our tenancy. He admitted that the company failed to document and remove the former roommate, and also confirmed that Jessica had lied about the order from the higher-ups. Moreover, he confessed that the apartments were rushed into occupancy without proper cleaning of the vents from drywall dust, which has led to health issues. Furthermore, the insulation in the building is inadequate, resulting in a lack of privacy and constant noise disturbance. Not only can conversations be heard from the hallway, but the sounds of plumbing and cabinets from adjacent units are also audible. Moreover, I have been charged community fees without prior notice, the cost of which fluctuates monthly. Despite these charges, the complex has failed to install security cameras, leaving residents vulnerable. The valet trash service is inconsistent, and we are threatened with fines despite their failure to collect trash regularly. Sanitation is also a concern, with dog urine frequently found in the elevators. The package system at the complex is inadequate. My packages have been stolen on multiple occasions due to the lack of security. Although a camera has recently been added, this measure should have been implemented much earlier. Furthermore, the front desk staff is unresponsive and does not answer phone calls, making communication extremely difficult. More worryingly, there have been instances of homeless individuals sleeping within the building and attempting to gain entry. One of my former roommates even had his car broken into and stolen. Upon addressing the issue with the staff, it was conveyed that they were unable to provide a solution. The security staff appears to be ineffective, and there are often unfamiliar individuals roaming the complex. The front desk staff is unprofessional, and maintenance requests are often slow to be addressed. Lastly, parking at the complex is a nightmare. Vehicles are often parked over the lines, and after 8 pm, finding a spot is nearly impossible. My car has suffered four dents due to this issue. Due to the absence of surveillance cameras, it's impossible to attribute responsibility for the damage caused to my vehicle."
"Love the new Livano Vibe!!! It’s great here!!! New Management, New Review. What a difference great leadership/management makes. It’s been a complete 180 turnaround since a change in management. I really like the improvements. Thank you."
"I don’t leave a ton of reviews, but for other people moving from out of state like myself, it is really hard to get genuine insight on a place that weighs the pros and cons. You either get people that love everything or are mad and inflate any cons. None of which helps you make a decision on selecting your new home. I overall really enjoy this community and I hope my review helps with your apartment search!!! First, I am going to start with the cons – which really is just location. I was a little apprehensive from my initial research, but it looked so cute online that I decided to give it a tour. I am so glad I did!!!! I am not going to say that the area is my favorite…but they have 24 hour security on site AND it is a controlled access community, so you can’t get in without your programmed access. I feel really comfortable with the staff, all my new neighbors were incredibly friendly, and although the location wasn’t my top pick, it is close to everything I need with a better price and awesome move-in promo. I also heard from some neighbors that a lot of the ‘issues’ in the reviews were under a different team and when they were under construction. So I can’t speak to that. But currently…I’ve been super happy! The pros – community, amenities, and staff. Moving to a new area, I love that Livano has social events. I really feel like I’m able to meet people here and have a sense of community & knowing my neighbors is really important to me. They also have breath taking amenities! There is a workspace with private offices, an AMAZING gym (with a mirror trainer!), sky lounges, beautiful pool, electric car charging stations, and so much more! It seriously feels like you are walking into a hotel!!! The staff is so friendly and helpful! When I was initially calling around, so many other apartments wouldn’t even give me the time of day! No thank you! The Livano team has been very responsive and has went above and beyond to assist me! So I feel the pros outweigh the cons for sure…hence my decision to lease! I love my new apartment and would totally recommend at least checking them out and going in for a tour! I included some pictures of my experience too!"
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