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Cielo
4943 Park Road, Charlotte, North Carolina, United States
About the Cielo
Cielo is a premier real estate agency located at 4943 Park Road in Charlotte, North Carolina, United States. Our team of experienced agents are dedicated to helping clients find their dream homes or sell their properties quickly and efficiently. With a focus on personalized service and attention to detail, Cielo is committed to providing the highest level of professionalism and expertise in the real estate industry. Whether you are buying, selling, or renting, Cielo is here to guide you through every step of the process and make your real estate experience as seamless as possible. Contact us today to start your journey towards finding the perfect property in Charlotte.
Photos of Cielo
4943 Park Rd, Charlotte, NC 28209, United States
Opening hours of Cielo
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Cielo
"I’ve had a tremendous experience at Cielo. They recently completed renovations and the gym is beautiful and spacious. The staff is extremely nice and professional, especially Kaelyn - I had a great tour with her and her knowledge of the property and amenities was very helpful. Great and fair prices as well."
"Would not recommend Cielo to anyone. I am incredibly disappointed and appalled at the lack of initiative and support when I expressed concern for my safety on multiple occasions. Without revealing any personal information, there are multiple examples that prove Cielo does not care about the safety of their residents. Security doesn’t exist - this is supposed to be a gated complex that requires a residential key fob to enter; however, the gate has been broken before I moved in, and I have been here for 4 months…This means anyone can enter the building, resident or not. The elevator has been out of service since I moved in months ago, and I live on the very top floor. My unit had undisclosed damages, such as a broken ceiling light, broken bathroom fan, and no shower rod upon move in. To call this complex “Luxury” is false advertising, especially being in the upscale area of SouthPark. More importantly, I have expressed my concern for my safety and well-being due to a residential dispute. I’ve explored all possible options that would please all parties involved (breaking lease, lease takeover, etc); however, there has been no cooperation or action taken. Cielo claims their priority is their residents, yet I have seen nothing to support this. It almost seems as if keeping a lease active takes priority over resident safety... I hope that Cielo can improve their proactiveness regarding resident safety, and take action to prevent unsafe situations, rather than waiting for a resident to be harmed before stepping in. Until these concerns are resolved, I would not recommend Cielo if you are seeking a place to call home."
"I’m writing on my friends behalf. Cielo sent an incorrect total balance due (in excess of $100) to their third party collection agency which adversely impacted my friends credit report. She contacted Sam, Business Manager, and he lacked timely responses (went 3 weeks without replying). After he finally responded, he informed her that the total amount due was actually $25 and some change. While they did fix the total amount reflected on the collections balance, I believe this company/Property did not exercise fair practices. My friend also emailed the Regional. The Regional didn’t respond which is disheartening since my friend previously worked for Olympus Property and left on good terms. Oh and if you move out they’ll only send your final account balance ONCE via email and not follow up with you via call/text/additional emails prior to sending your account to collections. 10/10 would not recommend this company or property because if something goes wrong… you’ll spend A LOT of time trying to generate a response from anyone. Another thing to note, it wasnt until after my friend submitted a negative Google review that she received a response from Sam…. So they do read these FYI. Good luck if you bypass the negative reviews and live there in the future!"
"I was there in the summer along with other locations. Let me tell you this is a clean and beautiful place! The maintenance worker Jose is the best. He cleaned out the pool and was always smiling and courteous and asked if my family needed anything. Very busy man and always polite. I’ve been to complexes with mold in their pool and smelly hallways. Cielo gets an A+++ from me. And Jose!! I will definitely live there if I was to move to Charlotte."
"I love this place! They actually care about their residents and making us happy! Cielo is well managed and well maintained. Sam and Brandon are knowledgeable about anything you ask. They take care of everything and pay attention to feedback. Jose is a wonderful maintenance technician (and CUTE too!!). He fixes everything and answers all my questions. All staff are very understanding, kind, and good at their job! Me and my dogs LOVE the staff, greenway, renovations/upgrades, and of course our apartment. It’s BEAUTIFUL. Close to light rail and everything else you need without the headache of downtown. 10/10 would recommend. I don’t plan on leaving any time soon. Thank you guys for being so great!!!"
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