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Gerber Collision & Glass
130 Orchard Park Road, Buffalo, New York, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass, located at 130 Orchard Park Road in Buffalo, New York, is a top-notch auto body repair shop offering a wide range of services including collision repair, dent and scratch removal, frame straightening, bumper repair, and more. Our highly trained technicians are I-CAR Gold Class certified, ensuring the highest quality of work. We provide windshield replacement and repair services using only the best materials, backed by a lifetime guarantee. Our friendly and professional staff will guide you through the repair process, keeping you informed every step of the way. Whether you choose to drop off your vehicle or use our mobile service, you can trust Gerber Collision & Glass to bring your vehicle back to pre-accident condition. Contact us today to experience the exceptional service and expertise that sets us apart as a leader in the collision repair industry.
Photos of Gerber Collision & Glass
130 Orchard Park Rd, Buffalo, NY 14224, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Absolutely Professional. Service provided on the vehicle was spot on attention to detail. The insurance companies made me miserable, Gerber does not have a magic wand, they do work hard with polite professional service. Hopefully, I won't get hit by someone else again or an oops on me in the future. But if I do I know where to take my car where it can get cared for. Thank you."
"My car has been here since July 8th. They had trouble finding a part and I was patient. It came in on August 18th and I have gotten nothing but the run around since. I have been told it would be done on 3 different days. Yesterday I was promised that it would be done by the end of the day today. It is now 330 pm. An hour and a half before they close and they are telling me they will try to have it done. I called corporate and all they offered to do was call and e-mail the manager. I will never use them again and I'm extremely disappointed that they will be making even a $1 off of my insurance and I."
"After my vehicle was in a minor car accident we took it to Gerber in West Seneca (It was recommended by the insurance company). After a few days we got a notice our vehicle was done and ready for pickup. My wife told Jill that we would be in the next morning to pick our car up. We then received a call from the detectives from west Seneca police saying our vehicle was left outside and the wheels and rims were stolen, also the vehicle was scratched/banged up pretty good. So we asked the collision shop to replace the wheels. They referred to a document stating they aren’t liable for any damages on their property. After back and forth we had to file ANOTHER insurance claim because of the negligence of this collision shop leaving vehicles out of there fenced area and locking the cars. I DO NOT recommend them, unless you want to file two insurance claims to have you vehicle repaired."
"We definitely were left with a bad impression of Gerber collision. They handed our car off without taking the time to go over the work that was done. As a result we noticed when we got home that there were 2 areas in the paint that had rough texture bubbles in the paint. As well as our stone guards were removed for the paint job & never replaced. We had to take the car back there the next business day & leave it for a few hours to have them wet sand the areas & put back on the stone guards. When we went to pick our car up all they said was here are your keys. No explanation of what they had to do & certainly no apology or offer of anything to make things right. The one lady Jill had the nerve to offer us a gas card after we complained the second time of ALL the issues & how we had to drive here with our children & wait for a few hours for something that was noticeable enough to have 1 of the workers say wait we have to fix this. So I refused the gas card because her offer felt like a "here shut up" rather than any feeling of sincerity. By the way the areas were still noticeable after but not to the degree they were before. The ladies in the office Jill & Michelle both said they can keep the car & have it repainted but we refused after how the first 2 times went. I'm extremely disappointed with how the staff just minimized the issues with the paint job, saying "oh it happens all the time & it's not going to be perfect". Then to not even apologize about the inconvenience or the issues was very unprofessional. I can not & will not bring any of our vehicles to this Gerber collision at 130 orchard park rd"
"I dont think I'd take my vehicles anywhere else for collision repair , they took great care of me with my '10 avenger and my '21 ram , couldn't even tell there was any existing damages , great job from the front desk all the way to the shop crew , thank you"
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