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Star Auto Glass
95 Meacham Avenue, Elmont, New York, United States
About the Star Auto Glass
Star Auto Glass is a trusted car repair institution located at 95 Meacham Avenue in Elmont, New York. Specializing in auto glass repair and replacement, our team of skilled technicians is dedicated to providing top-quality service to ensure your vehicle is safe and road-ready. With years of experience in the industry, we pride ourselves on our attention to detail and commitment to customer satisfaction. Whether you have a small chip in your windshield or need a full glass replacement, Star Auto Glass is here to help. Visit us today for all your auto glass repair needs.
Photos of Star Auto Glass
95 Meacham Ave, Elmont, NY 11003, United States
Opening hours of Star Auto Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Star Auto Glass
"They were better than the corporate competition.very thorough and professiona.l insurance and job all taken care of without a thing for me to do but pick up my truck, I would use them again no question about it. Thank you Star Auto Glass. Appreciate ya boys Robert D Coyne"
"I’ve been dealing with them for over 20 years never had a problem. I own a small repair shop and they do all my window work. Highly recommended."
"When I entered this store, the boss recommended two windshields of one brand to me. I finally decided to buy the one that cost more than $800 and negotiated the price and installation time. When I want to leave the boss told me that he found another brand. It was just more than $600 and has same features. So I was very moved by his sincerity."
"They have changed 3 windshields in the past for me Excellent workmanship and fairly priced Also 2 of mine was through my insurance. I do recommend them. They are 4 generations of family business"
"Its a real shame when a great experience is ruined. I came here 8 months ago for a replacement quarter window. Owner was very flexible and accommodating, did the work quickly and returned my car to me faster than expected. A couple of days ago I discovered the window was leaking so I called up Star and they told me to stop by. After finding the source of the leak the owner says "no problem wait in the office ill have you outta here in 15 minutes". That's when I begin to worry. He goes onto peel back the headliner and caulk around the window from the inside. In the process he gets caulk all over the head liner and trim. He goes onto leak check his work and follows that up with more caulking. Then he starts to clean the headliner with god knows what and proclaims he's done and closes the trunk. I go to check his work and the headliner is completely soaked and it and the trim is covered in streaks of caulk. He acts completely dismissive and tells me its just the cleaner. I tell him to grab a flash light and look closer. Furthermore, as we are talking water continues running down the inside of the window. He gets flippant and walks away to talk to other customers. He tells me "come back whenever you want and leave the car so I can fix it". I ask him if he has to order a new rear window and he replies he "won't and will seal it from the inside". He refuses to talk and just ignores me at that point. I drive home with a car in worse condition than I brought it. The next day I show up to discuss the repairs, again he says to leave the car and he will fix it. I politely ask how and that's when he gets belligerent, angry and threatening. He goes onto berate me and what right I have to ask how he will do the work and that he has been doing this job for 40 years. He goes onto tell me that he seals windows from the inside all the time and I should go google it. I did, and I cant find any source that says thats normal. I ask him if a leaking house window should be sealed from the inside or outside, he tells me from the inside. Thats a lie, thats how you get mold and rot in your walls. The water has to be stopped on the outside. I walk outside with his co-worker because he wanted to see the issue and he goes onto tell me that "they seal windshields from the inside" and I explain that makes no sense and every video everywhere shows the work done from the outside. This is an obvious attempt to BS me. So now I have to deal with a comprehensive claim with my insurance to get my car fixed because the headliner is glued to the window and likely will be destroyed when taken down. I don't recommend this place anymore, but if you do come here make sure your insurance will guarantee the work(they might pay for it, but they wont always guarantee it) or else you'll be out of pocket when they botch it. Also, no face covering, no social distancing, nothing. I had my kids with me the first visit, him getting in their faces to offer them some key chains was nice, but not where there's a pandemic."
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