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Implus LLC
2001 TW Alexander Drive, Durham, North Carolina, United States
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About the Implus LLC
Implus LLC is a premier clothing store located at 2001 TW Alexander Drive in Durham, North Carolina, United States. Offering a wide range of stylish and trendy clothing options for men, women, and children, Implus LLC is the go-to destination for fashion-forward individuals looking to update their wardrobe. With a carefully curated selection of high-quality clothing items, accessories, and footwear, Implus LLC is the ultimate shopping destination for those who appreciate quality and style. Visit us today and experience the latest in fashion trends at Implus LLC.
Photos of Implus LLC
2001 TW Alexander Dr, Durham, NC 27709, United States
Opening hours of Implus LLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Implus LLC
"I had ordered the PRO MINI HOOP SKU#0401. My product arrived damaged and missing parts. I asked them to resend me the parts and they complied. I orovided the product number and physical proof of the product. They sent the me the wrong parts again. So I asked them again to send out the correct parts. They sent out this; [attached picture] I have given up with this company and threw away the product. I genuinely believe this company is slightly ret@rded. I have yet to understand how you fail on delivering the same product 3 separate times."
"On 13 June 2023 I ordered Spenco's Total Support Max Insoles from Implus, their parent company. The insoles themselves were fine - 4-5 stars. They were expensive - $45 + tax - so the value was only 2-3 stars. The reason for my 1-star rating is that they charged my debit card more than the advertised price, without my knowledge, and in the 4 weeks since I contacted them, they have not refunded the difference, despite assuring me TWICE (via email, which I have kept) that the refund would show up in my bank account. The overcharge, to which they admitted, amounted only to $1.02 - but not knowing whether this is a standard practice at Implus/Spenco, I cannot simply let it go, and will be elevating my concern to regulatory entities if my money is not refunded. I attempted to leave a review on the Spenco website, but to do so, I had to agree to "hold harmless" the company in any proceedings, including legal fees - this was a red flag to me. As a physician, I have recommended Spenco insoles to my patients with plantar fasciitis for decades - but sadly, no more."
"Purchased silicone ties (shoelaces) and specifically said on package if not completely satisfied, will refund my money. Mailed in my Walmart receipt and attached a letter explaining the faulty silicone ties that did not work. Silicone ties are not for every shoe size as there is no way to adjust the tightness therefore my shoes would slip off when walking. Biggest complaint is the installation into tiny shoelace eyelets for my walking shoes! I have yet to see my "guaranteed" refund as stated on the package. It has been 2 months. Won''t be purchasing "INPLUS" PRODUCTS again. False advertising and faulty products? Disappointed and will let Walmart know as well."
"I ordered a pair of insoles that were a poor fit for me. It was more than difficult to find a means to return them. I contacted the company via USPS as their physical address was the only avenue I found to do so. After more searching, I found a phone number and spoke to a customer service rep. that was helpful with an email address. Forwarded requested paperwork and never heard back. An impressive website but customer service is non existent!"
"Placed an order in late May for Rocktape. The product was never delivered and the order status was awaiting fulfillment. Upon trying to contact the company through the Rocktape email contact page the email was rejected. Called and left a voicemail in Mid June, no reply. Called again on July 9th and spoke with a customer service rep and was told the original order "glitched" on the website, so no fulfillment. The customer service rep reordered the products on July 9th, still no products. Called again and spoke a rep and they could not find my account. Called back 2xs and left voicemails with the order numbers, no return call. Now on the account page it says the orders have been cancelled and yet my cc was charged. There is literally no customer service. I have taken Con ed courses from Rocktape which were excellent. Implus literally has no customer service and what customer service they do have is incompetent."
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