Byrne Dairy and Deli 9255 Oswego Road, Phoenix, NY 13135

"I love how convenient this place is to my house makes it so I don't have to go out of my way to go anywhere. The pizza is as good as always and the quick grab a slice is always full. The staff on the other hand, although they do their job and quite well from what I've observed they aren't openly friendly. I don't know if this is due to they hate working with each other or because they hate their jobs but the atmosphere seems off. They are always polite when I talk to them or ask if I want a bag but they aren't chatty like the other Byrne Dairys I've been too. It's a bit strange. When I call in who ever answers is very polite and cheerful."

"Very poor service. To order a breakfast pizza that only takes 10 minutes to make turned into a 45 minute affair. Poor guy wanted money out of the ATM only to find there was no money in the ATM. Poor management or supervision. Poor prioritization, efficiency or motivation."

"A great quick stop for gas, beer and smokes ... but if you stop by for a deli sandwich - expect to stand at counter while 2 to 3 employees doing busy work, looking over at you and not saying a word. This is the third time it has happened this summer alone. Today I put the pringles back, back tracked 2 miles to home and straight on to the far better b'ville Byrne Dairy. In all I went an extra 10 miles out of my way. I thought the place was horrible for service when the Reeves owned it (I worked there long, long ago) ---- I see now it just has a new sign. Oh well. Easy enough to go else where, just means extra time and money to get a decent deli sandwich in a "hurry"."

"When I moved to Phoenix a long while ago this place was very pleasant and welcoming and filled with virtuous workers. And it was a genuine pleasure to talk to the people working there. However after a while something happened in their management and the place went to heck. Unfortunately all the good souls that once worked there either got fired or left. And now only the most rotten individuals still work there almost like an infection festering in a wound. The service is terrible and the people there have a rotten attitude. Unfortunately this place has become an eyesore. And whenever I need gas or coffee on my way to work I'll go the extra mile and go to Circle K which Isn't exactly five star either. But heck they beat Byrne Dairy by a long shot."

"Newly renovated. Nice interior, good fresh pizza and coffee, quick friendly service. 4 pumps for fule, pay at pump"