Hideaway Kennels 4647 Petra Mill Road, Granite Falls, NC 28630
About the Business
Hideaway Kennels is a premier pet boarding facility located at 4647 Petra Mill Road in Granite Falls, North Carolina. Our dedicated staff, led by Lynn, is highly trained and experienced in caring for pets with love and attention to detail. Many of our team members have backgrounds as veterinarian technicians, ensuring that your furry friends receive top-notch care during their stay with us.
At Hideaway Kennels, we understand that life can be unpredictable. That's why we have a cancellation policy in place as of June 19, 2018. We kindly ask for a 48-hour notice if you need to cancel a reservation. Failure to provide this notice will result in a minimum charge of 1 night's board. In the case of a no-call, no-show, a charge for 2 nights' board will apply.
For updates, news, and adorable photos of our guests, be sure to follow us on Facebook. Trust Hideaway Kennels to provide a safe and comfortable home away from home for your beloved pets.
Photos
Location & Phone number
4647 Petra Mill Rd, Granite Falls, NC 28630, United States
Hours open
Monday:
14:00 - 18:00
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
14:00 - 18:00
Friday:
14:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
16:00 - 18:00
Reviews
"Lynn is amazing. She takes care of her bunnies in a way that keeps them happy and healthy. Their coats are so soft and the bunnies are the most docile. We have 3 little boys and they pick their bunnies up constantly and play with them. The bunnies just allow it! They don't mind at all. Amazing lady with amazing bunnies!"
"DO NOT USE THIS PLACE. After boarding our dog here and went to pick her up she was making a coughing sound as they brought her to us and we thought it was just from her pulling on the leash and choking herself. However, on the ride home she was still doing it and lasted throughout the night and progressively got worse. Called the vet the next morning so she could be seen to find out what was going on with her. We were informed she had kennel cough. I was told to inform the boarding company and let them know as well. When I called I spoke to a staff member and she sounded shocked to hear it and that they hadn’t had any complaints from other owners. They would start making preparations for this since it’s highly contagious. She told me she’d let the manager know and have her call me back. “Melissa” the manager called me a told me pretty much the same thing as the other staff member said, that they had no other complaints. And due to the numerous variations of the virus theres nothing they can do. It’s an airborne virus, so basically it’s covid for dogs. So on top of the $300 boarding bill I’ve got a $225 vet bill now as well because of their negligence. For the time she was there she had to of got it from them. Oh, was also informed that she didn’t cough not one time while she was there. So I guess she must of picked it up in the parking lot on the way to the car. The manager also told me it’s like sending your kids to school or daycare. Those are the chances you take. Well on that note, I will not ever bring my dog back there again."
"Absolutely the finest souls and the finest facility! Our dogs are loved, safe, happy and healthy .... all while surrounded in nature and lovely private runs! We adore Hideaway, but most of all, we are thankful for the wonderful people there there who love our animals as their own. I could not submit a more glowing review! They are simply the best."
"I boarded my dogs with Hideaway Kennels for a few years and only stopped because I moved away. I felt compelled to share my experience here because my most recent experiences with this staff have been above and beyond wonderful. Both of my dogs liked Hideaway, but I always felt like they were in great hands because this staff knew my pups as soon as they walked through the door. We were always greeted with a smile and treated as familiar friends. Upon moving, I found out that my older dog had cancer, and I shared this news with the staff. They showed tremendous care and empathy and sent us off to our new home with a few complimentary treats. When this same dog eventually passed, I shared the news with this team and was beside myself when they sent us a care package--even knowing that we don't live in the area and can't use them for boarding anymore. That is exemplary care and service, in my opinion. I hope you will support Hideaway Kennels--I promise they will show your fur babies love, attention and care. These are the kind of people you want looking after your pets."
"Our previous kennel closed, so this was our first time using Hideaway. We were so impressed with the friendliness of the staff, the cleanliness of the facility, and the way the people there seem to really love animals. They checked in with us several times to let us know how our girl was doing. They sent her home withe some new toys and got a great picture of her. You can just tell how happy she was. I work from home and it's hard for me to be away from my girl, but I take comfort in knowing she's well cared for when I'm gone."
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