Dart Towing Inc.

"So my insurance company booked DART TOW TRUCKING company through Road Side Assistance to give me a flat bed to pick my car up, they told us 90mins we would be picked up. We were told there was an out of pocket expense that we had to pay which was $50 for 2miles extra. When we call DART TOW COMPANY to confirm the truck we were told 90mins wait time for the service. We spoke to the FEMALE night dispatcher who was working on 02/06/24 to 02/07/24 firstly her whole attitude was very bothered and disrespectful, she was snappy and extremely unprofessional she was so heated and demanded $50 upfront, which we had no issue paying, but because we asked about the distance and the rate she got in her feelings. Based on her behavior its clear to assume that it seems they hustle the customers at nights, chances are no cash collected at night goes into the bosses pocket, So because we asked a few questions the sensitive female canceled the Tow truck then lied that there was no truck available. BECAUSE OF THIS INCOMPETENT FEMALE DISPATCHER YOU WILL BE SEEN AS THE WORST NIGHT TOW TRUCK SERVICE COMPANY. Boss Man she costing you money that behavior makes her your biggest liability and gives your company a bad reputation."

"This is the worst place that I have ever done business with. This company is not licensed by DMV. There are three companies there and only one of them is licensed Dart Automotive LLC, the collision or the dart towing there are NOT licensed. He took my money and car. I am currently fighting legal battles to retrieve my vehicleans money back. Please be careful there are many other shop that you can go to. You will regret doing business with them"

"The absolute worst of the worst. ambulance chaser who arrives at the scene pretending to help you when he will actually completlely rob you. charged a storage fee for days when my vehicle could of been picked up but they had no one available to release it. Stole material and storage units from vehicle and when i confronted him he said they moved it for safe keeping, yet this wasnt mentioned until he was questioned days later. Total scam artist, kicking people when they are down. STAY FAR AWAY!!!!!"

"NJM requested Dart Towing to tow my car on 7/3 4p. Dart called and confirm they would arrive in 90 mins to 2 hrs. I called again around 6p and they said it still needed 90 mins to 2 hrs. Around 8p, I followed up again and the gentleman just repeated up to 2 hrs wait time and said I could cancel the request without any charge. In short, the Dart rep knew they were not coming but kept me waiting and asked me to cancel at the end after I waited 4 hours on the roadside. This is terrible & unacceptable. I cancelled the request after 8p call and used my credit card's roadside service to tow my car home. They arrived 30 mins after my call. I thought NJM is a renown auto insurance company. This is unbelievable."

"Excellent job! Communication was great, kept me updated throughout the job. These are real standup guys. Car came out looking good as new and clean inside out. No complaints. I fully recommend!"