Extreme Auto Care

"Booked an appointment for the 29th on the 22nd for an interior detailing. Received multiple emails and texts confirming and reminding me of the appointment. When we got there to drop off the car there was nobody there but two numbers to call/ text on the door. Called both and texted but never got a response. After waiting half an hour we decided to leave and find somewhere else to do the detailing. All of the reviews here were great so I was disappointed when the appointment didn’t happen and had never heard back from anyone."

"It was really hard to make an appointment. I called them so many times (Tuesday, Oct 3) but nobody picked up. I made an appointment through the Facebook and left a note that I’d like them to call me back to discuss the details. A day later I get a call back and we discussed everything. A person on the phone seemed nice and polite. We agreed for the appointment on Saturday (Oct 7th) at 9 am. It supposed to be a birthday present for my boyfriend’s father. We came to Poughkeepsie all the way from NYC to make this birthday present happened. In the morning we took the car and went to the “Extreme Auto Care” hoping to come back with a clean car and surprise my boyfriend’s dad. But when we got to the place, it was closed. We waited for an hour and I tried to call and text all possible numbers but nobody responded. We just drove the same dirty car back home… I felt terrible. The present was ruined. I remember when the person on the phone told me “if you decide to cancel, please, call us back and let us know”… And he actually didn’t show up himself. Not reliable people UPDATE: Changing to 5 stars because I was reached out after the unpleasant situation happened and was told that due to a family emergency the shop was closed and they didn’t get a chance to notify us about it. We agreed to reschedule and we dropped off the car today. Vaughn (I apologize if I misspelled the name) did an amazing job and was very nice and polite. It smells nice, there are no stains on seats anymore, no dog fur and I don’t think we ever knew this car can be this shiny. We are so pleased with the result!"

"The guys were extremely accommodating and helped me get my car done quick. They took their time and got everything soooo clean. Smoker who wanted car spotless for new baby coming. I did the disaster clean. Prices are very good you get what you pay for, & their prices are good for the expertise quality detailing they do. The headliners are spotless, I thought the light color was done with & I’d have to live with it!! I couldn’t of been happier with the customer service, updates & communication, their attention to detail, and just how sweet they both were!! You can tell they take pride and their work and love to make their customers happy. I will be going here for here on and out, & highly personally recommend them 10 out of 10!!! Thanks again guys!"

"They do outstanding work!! I called last minute and they were able to fit me in, came on time and made my car look brand new!! I highly recommend them to anyone who asks me where they should go!"

"PJ tinted my windows and did an incredible job. He has also detailed the interior of my car multiple times and I’ve never been disappointed. They pay attention to detail and go above and beyond to make your car look brand new. Highly recommend them for any and all detailing needs."