Inside Out Sports
4208 South Boulevard, Charlotte, North Carolina 28209
About the Inside Out Sports
Inside Out Sports is a premier bicycle store located at 4208 South Boulevard in Charlotte, North Carolina. As a one-stop shop for all things cycling, Inside Out Sports offers a wide selection of bicycles, accessories, and gear for riders of all levels. Whether you're a casual rider or a seasoned pro, our knowledgeable staff is here to help you find the perfect bike and equipment to suit your needs. With a commitment to quality products and exceptional customer service, Inside Out Sports is the go-to destination for all your cycling needs in Charlotte.
Photos of Inside Out Sports
4208 South Blvd Suite J, Charlotte, NC 28209, United States
Opening hours of Inside Out Sports
Monday:
Closed
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Inside Out Sports
"I’d like to start by saying I’ve only just begun my journey on a TT bike, With Inside Out sports help I was place on a bike not only that I love, but one that will last me as long as I need. Every time I’m in the shop Mark makes sure that I’m not only getting my bike fixed but takes the time to explain how this could have happened and how to prevent it again but also to teach how I can do this myself if need be ! Even on short notice I broke something on my bike and the team at Inside Out sports made sure to make me feel as if I was the most important person to walk in. Thank you for everything !!!"
"Very disorganized and unreliable - my bike didn't get touched for the week it was there, days after my estimated pick up date. Be cautious if you need your bike worked on in a time sensitive manner. I dropped my bike off on Saturday, 9/9, for a back tire installation and tune up for an upcoming race. My bike is a vintage bike with sew up tires so I brought my own tire. I spoke with the store manager who said they knew how to do it and I could expect a call from them that Thursday, on 9/14. I asked for an intake ticket and the manager held up a sticky note with my information on it and said, "This is our professional intake system. If you want, you can take a picture of me with it. Otherwise, my card is up front in the very messy corner." I laughed, didn't take a picture of the sticky note, dug around for a business card while the manager shouted instructions from the back of the shop, and left. Then, Thursday and Friday came and went. I called on Saturday and the man I spoke with told me my bike hadn't been worked on, and I'd have to wait a few hours for the manager to call me. I then told them I'd have my husband pick up my bike since it had been a week, I needed my bike for race, and I couldn't risk wasting any additional time. The man then got very defensive and said he didn't remember me bringing in my bike on the 9th (and because of their lack of a ticketing system, I have no way to prove that I did), they likely had delays ordering the tire (when I brought them the tire they needed / they didn't order anything), and he personally had very little experience with vintage bikes and only the manager could tell me more. I couldn't risk wasting any additional time. My husband picked up my bike and my tire, and said it was still propped up in the same spot I had dropped it off in one week later. It sat there for 7 days. I'm not sure if this is due to poor organization, overbooking, or lack of knowledge, but if this wasn't within their scope or availability they could've just told me upon intake or called me. Most egregiously they didn't even apologize, take any accountability, or attempt to explain how this happened. The closest my husband or I got to an apology was a curt, "We're sorry you're disappointed." I'm still shocked they kept trying to tell me I didn't drop my bike off when I did, but the only proof I have is a text I sent telling a friend I dropped my bike off. I hope they invest in an intake / ticketing system + improve their organization. I'm really disappointed because I wanted to like this shop + support local but ended up with a very stressful Saturday where I scrambled to get my bike worked on."
"Finding a triathlon bike these days is close to impossible..Finding a bike shop that has one and actually puts customers first is even more impossible these days, until I called Mark at InsideOut Sports in Charlotte, NC. I gave him a ring and inquired about a 2020 Cervelo P3X and he answered all my questions, sent me photos and made it extremely easy…by the way, I’m in Phoenix, AZ so buying a rig that expensive, site-un-seen can be scary. Mark made it incredibly easy. I decided to buy the bike, have accessories added and he took care of it all. Had it shipped and it arrived promptly in AZ a few days later. I couldn’t be happier. If you’re looking for a bike, start here first and ask for Mark! Highly recommend!"
"Mark the store manager is very knowledgeable and very patient. I wished I had gone to this store to begin with before I got my 2 previous bikes. He helped me with my purchase and fitted me into a BMC bike. Couldn’t be happier. This is definitely the store you want to visit, no doubt!! Update 8/22/21: This store is the only one where I feel like I am going to see a friend. I don’t feel pressured to buy anything. They always spend the time to make sure you get what your bicycle or equipment needs."
"Mark and Daniel at Inside Out Sports - Charlotte are so knowledgeable and helpful. They went above and beyond to help me find the perfect new bike and indoor trainer. I've been having a blast going faster than ever! A+ customer service!!!"
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