Carolina Pedal Works 883 Highland Avenue Southeast, Hickory, NC 28602

"I had a great experience at Carolina Pedal Works, and I highly recommend them to anyone looking for a quality bike and a friendly service. They are generous, accommodating, and respectful of their customers, and they go above and beyond to ensure their satisfaction. I bought a bike from them, but it turned out to be the wrong size for me. Instead of making me return the bike and purchase the appropriate size, they offered to take my bike in on trade and pay part of the difference between my current bike and the top of the line model at the correct size that they had in stock. They did not have to do that, but they did, and I am very grateful for their kindness. Carolina Pedal Works is a great place to buy a bike, and they have earned my loyalty and trust. They care about their customers and their satisfaction, and they show it in their actions. They are the best bike store in town, and I will definitely go back to them for any bike-related needs."

"Fantastic bike shop. Very friendly and professional. Had an issue with the brakes on my Aventon Pace 500 e-bike and I was pressed for time. They came thru! Thank you!"

"The folks at Pedal Works assembled my new bike and did a great job. The price could not be beat. The staff was very nice and professional . They are even going to make the normal adjustments for me at no additional cost. The kicker is that I got my bike from Amazon and they treated me just as well as a buying customer. Thank you all for your help with my beautiful new bike."

"I was traveling through the area and needed some fresh rim tape due to a bad leak.. thankfully they were super willing to help me out on the spot and I left with a sealed rim! This shop left an excellent first impression and I’m glad to know they are around if I’m ever back in the area and need bike help!"

"Completely new to mountain biking and Tyler was a great help. I came in two different weekends and spent 30+ minutes each time talking with Tyler and also made a few phone calls during the week. Each time they were very nice, I felt no pressure to buy and they gave me honest opinions on different aspects of the bike including the components. When I was ready to buy they spent quite a bit of time setting the bike up for me and adding some new stuff. I will absolutely send friends and family their direction."