Ziebart

"2016 Mazda CX-5. 136,000 miles of Western New York mud dirt salt snow sleet ice hot and cold weather. Ziebart of Jamestown NY did ceramic paint coating and undercoating rust protection when I first got this vehicle. Annual inspection included and this is the result today January 2024 when I picked it up. Still looks like the day I purchased. Awesome."

"Went here to have a bed cap installed on my truck as it was the closest Leer retailer to me. "Techs" damaged the paint on both sides of my bed while installing the cap and I was immediately met with defensive aggression from the employees when I came in to try to get it fixed. They denied any responsibility and tried to fight to not fix the damage they caused. The only reason I was able to get it fixed was because the person who pulled my truck into the bay did not follow their pick up procedure properly (which consists of taking low quality cell phone pictures.) I did notice they were taking photos of other vehicles from 10+ feet away, where you would never be able to see a scratch on a wet or snowy day so they can also refuse to fix damage they could cause on others' vehicles. Stay away from this place"

"Very professional and courteous. I missed my appointment at my own fault and they got me in less than a week later. Can't say enough good about them. This is my 3rd year, second touch up, and zero complaints. Thank you!"

"So let start from the beginning. I brought my suv and it was DIRTY. So customer service was great. I was greeted at the door. We look over the car together. And we talked problem areas. Great on the front seat cargo area well done! I asked for scratch removal on the back panel pictured. This is barely a surface scratch. I don't understand how the cereal picture below was missed. So the inside roof area picture below. I know we talked about it. So let just say it sticky. There still gunk on it. I feel as though it was just missed. What is up with the water marks all over the windshield?!?! The center console looks amazing. The rest looks absolutely fantastic. ***** Update: After receiving a phone from the company. I have taken the car back down to Ziebart. They have fixed the windows and the stain on the roof. The scratch on the back panel is almost gone. Thank you. I appreciate how hard you work to fix your mistake and make it right with me."