Ralph Honda
3939 West Ridge Road, Rochester, New York, United States
About the Ralph Honda
Ralph Honda is a premier car dealership and service center located at 3939 West Ridge Road in Rochester, New York. We offer a wide range of new and used vehicles for sale, as well as expert car repair and maintenance services. Our finance department is dedicated to helping customers secure affordable auto loans and leases. Visit our store to find the perfect vehicle for your needs and enjoy a top-notch customer experience at Ralph Honda.
Photos of Ralph Honda
3939 W Ridge Rd, Rochester, NY 14626, United States
Opening hours of Ralph Honda
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Ralph Honda
"Usually the service here is amazing! Today unfortunately it was terrible. I dropped my vehicle off at 7AM for an 745 appointment and then was prompted that it’ll be finished around 1PM and I should receive a call before I head over to pick up. 5PM came along and no one had called me to notify, I then called and was placed on hold for about 15 mins while they searched for the advisor who checked me in. All to find out my vehicle was done and no one sent out a call to notify me. In result of that I missed my shift at work…. Let’s hope in the future communication is well amongst staff so I can give you guys back 5 stars!"
"Odyssey was in for a software update and Steven was the nicest service manager I ever met. It was finished on time as promised and they went the extra mile of checking on everything, all filters, fluid levels and even tread depth. This far exceeded my expectations and was an excellent example of professionalism. Showed Honda really cares for their customer and pride in their workmanship and love for their vehicles. Well done!"
"My service advisor at Ralph Honda was Linda. She did an excellent job of explaining my problem and how we were going to resolve it . She followed up the next day to make sure I did not have any more issues. I realty appreciated her dedication to giving me a great service experience and would definitely recommend her to everyone."
"The staff at Ralph Honda service department were wonderful! They performed emergency repairs on my vehicle, did a great job, at a very reasonable cost, and were able to get my vehicle running and back to me even sooner than originally expected. Everyone I interacted with there was helpful and supportive. I highly recommend Ralph Honda, and would definitely go to them for vehicle service or repairs again. A big thank you to everyone there who helped me when my car broke down over the holidays. You all went above and beyond!"
"Outstanding service as usual by Ralph Honda. The service team are so with it! They were thorough, polite, and timely. They even noted that one of my tires was showing air pressure of 15psi and soon diagnosed to a nail in the tire. They saved the tire and this condition was put to bed. Great people ensuring a superb company!"
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